Welcome to the TekSynap careers page! At TekSynap, we are Doing IT Different! Our mission is to challenge norms, redefine innovation, and create unique solutions that transform the technology landscape. We embrace the mission in order to inspire change and deliver unparalleled value to our clients and partners.
After applying, you can expect to hear from an employment manager within 48 hours. If you are considered for a position, an initial interview will be requested. During the conversation, the employment manager will review your background, qualifications, TekSynap benefits and answer your questions. Most roles also involve at least one additional conversation with the hiring manager.
Are you a current employee? Visit our internal portal via TekJobs.
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RESPONSIBILITIES
- The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Server/Core Switches
- Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Server/Core Switches
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RESPONSIBILITIES
- Evaluate and support Operational Technology (OT) systems and associated components, interfacing with Information Technology (IT) personnel and systems as required.
- Support day-to-day execution of OT-related tasks and requests within ServiceNow, ensuring actions are completed in accordance with DLA policies and procedures.
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RESPONSIBILITIES
- Evaluate and support Operational Technology (OT) systems and associated components, interfacing with Information Technology (IT) personnel and systems as required.
- Support day-to-day execution of OT-related tasks and requests within ServiceNow, ensuring actions are completed in accordance with DLA policies and procedures.
RESPONSIBILITIES
- Evaluate and support Operational Technology (OT) systems and associated components, interfacing with Information Technology (IT) personnel and systems as required.
- Support day-to-day execution of OT-related tasks and requests within ServiceNow, ensuring actions are completed in accordance with DLA policies and procedures.
RESPONSIBILITIES
- Support the development of Operational Technology (OT) Asset Management (AM) framework in ServiceNOW to facilitate effective operational and asset management decisions. Ensure the framework is comprehensive and covers all aspects of OT asset discovery, identification, and inventory management across various functional pillars.
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RESPONSIBILITIES
- Ensure daily review of ServiceNow portal customer equipment requests, tasks and tickets are fulfilled in a timely manner, in accordance with DLA Asset Management policies.
- Provide daily customer and team support to facilitate both local and regional hardware requirements and requests.
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RESPONSIBILITIES
Technical Operations & Engineering
· Provide Operations & Maintenance (O&M) support for TekXlerate Foundry environments across multiple locations
· Plan and execute system upgrades, refreshes, and technology...
RESPONSIBILITIES
- Monitor and respond to incidents and alerts from Microsoft 365 Defender and Azure Sentinel.
- Monitoring, updating, patching, troubleshooting, and optimizing laptop and systems.
- Maintaining local server room, network and infrastructure consisting of Cisco and Juniper network equipment.
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RESPONSIBILITIES
Include but are not limited to:
- Assist with recruitment activities, including reviewing resumes and matching candidate skills to open roles
- Work with recruiters and team members to support staffing needs
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RESPONSIBILITIES
- Provide overall leadership, direction, and control for all contract activities in support of Justice and Homeland Security agency IT Services.
- Serve as the single authoritative Point of Contact (POC) between the contractor and Government for all contractual, technical, financial, and performance matters.
- Exercise full authority to commit contractor resources, make binding...
RESPONSIBILITIES
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Act as a senior subject matter expert in the areas of troubleshooting, configuring, and managing enterprise networks and network devices such as switches, routers, firewalls, load balancers, encryptors, common routing protocols and telecommunications technologies.
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Provide expert technical guidance and support to the Government, Project Lead, and other Network Engineers in support of troubleshooting and...
Responsibilities
May include but are not limited to:
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Support day-to-day Corporate Services operations by responding to internal service requests such as office needs, employee gifting, printing, catering, and meeting support
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RESPONSIBILITIES
- Provides remote phone, email and chat troubleshooting support for software, applications, desktop, network and mobile device issues, as well as customer requests
- Record all information accurately in ServiceNow
- Resolve issues using the ServiceNow Knowledge Base, job aids, and various other resources
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RESPONSIBILITIES
- Ensure daily review of ServiceNow portal customer equipment requests, tasks and tickets are fulfilled in a timely manner, in accordance with DLA Asset Management policies.
- Provide daily customer and team support to facilitate both local and regional hardware requirements and requests.
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RESPONSIBILITIES
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Demonstrates knowledge and accomplishment in monitoring and analyzing Firewall system logs.
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Works under general supervision, developing the
requirements of a product from inception to conclusion.
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REQUIRED QUALIFICATIONS
Clearance
Top Secret – IT-I (Tier 5/SSBI) Critical Sensitive Clearance
Experience...
