Computer Operator

Job Locations US-PA-New Cumberland
Information Technology
Regular Full-Time


We are seeking individuals to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA).


TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.  We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.


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Responsibilities & Qualifications


  • Ability to evaluate state-of-the-art computer hardware and software and its application to support specific requirements and to interface with other equipment and systems.

  • Ability to troubleshoot bottlenecks and propose recommendations for their elimination and make recommendations for system improvements that will result in optimization of development and/or maintenance efforts.

  • Will require on-site travel using personal vehicle, company van, company golf cart or another motorized vehicle.


  • Minimum two (2) years of relevant experience

  • Must have an Active Secret Clearance

  • U.S. Citizen

  • Must have valid state driver’s license, personal vehicle and proof of insurance. 

  • Must be fully 8570 compliant and hold one of the following IAT Level II or III certifications:

    • Security+CE

    • CASP CE

    • CCNA Security

    • CYSA+

    • GICSP

    • GSEC

    • SSCP

    • CCNP Security

    • CISA

    • CISSP (or Associate)

    • GCED

    • GCIH 

  • And one of the following computing environment certifications: 

    • 98-349 – Windows 10: Windows Operating System Fundamentals

    • MCDST


    • Bomgar Remote Support Administrator 


    • MCSA: WS2016

    • MCSE:  WS2016

    • MCITP SA: WS2016

    • MCITP EA: WS2016

    • MCITP Data Base

    • Any Microsoft Certified Solutions Master (MCSM)

    • Any Microsoft Certified Master (MCM)

    • MS Networking with Windows Server 2016

    • MS Identity with Windows Server 2016

Additional Job Information


  • Customer Service

  • Technical Expertise

  • Analytical Thinking

  • Strategic Thinking

  • Initiative

  • Foster Innovation

  • Results Oriented

  • Teamwork

  • Performance Management

  • Build Relationships

  • Establish Focus

  • Motivational Support

  • Change Management

  • Oral Communication

  • Written Communication

  • Persuasive Communication

  • Interpersonal Awareness

  • Conceptual Thinking


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

  • Location: New Cumberland, PA

  • Type of environment:  Office Setting and warehouse

  • Noise level: Medium

  • Work schedule: Schedule is day shift Tuesday– Friday 8:00 AM - 4:30 PM, Saturday 6:00 AM - 2:30 PM.  May be requested to work evenings and weekends to meet program and contract needs.

  • Amount of Travel: Less than 10%


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.



US Citizen

Secret clearance



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



 In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.



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