Quality Assurance Manager

RESPONSIBILITIES

The contractor shall perform the following duties with a customer first mindset:

• Responsible for the entire quality program to include visitor and badging services, maintenance services, and asset management.
• Assist the Program Manager to develop and analyze metrics to measure performance and produce reports to the COTR and CO.
• Assist the Program Manager to ensure the timely and accurate delivery of CDRLS, accounting of inventory, and running the continuous improvement program.
• Ensure accurate and timely Configuration Management is implemented across the board.
• Look for new ways to improve productivity and cut costs;
• Provides QA leadership and direction for team
• Troubleshoot issues and provide recommendations for resolutions;
• Manage QMS to ensure facility and operations comply to standards;
• Monitor daily QMS operations and communicate with key stakeholders regarding quality;
• Work with design team to implement corrective actions and improve process and overall product;
• Monitors processes for compliance;
• Performs and oversees process and procedures audits and conducts periodic quality training with employees.
• Responsible for keeping precise systems, processes and equipment in compliance and calibrated.

REQUIRED QUALIFICATIONS

• Bachelors degree from an accredited university
• 5 years of quality or configuration management experience
• 5 years of recent network configuration and management experience
• Core Qualifications for the Security System and Technologies Administrator
• US Citizen
• Clearance Requirement- TS/SCI + Poly

DESIRED QUALIFICATIONS

• 5 years of relevant technical expertise, specifically with LENEL systems
• 5 years of recent security system and technologies technical expertise
• Experience working within physical security systems to include gates, fences, bollards, barricades, sensor systems

We are seeking a Quality Assurance Manager to join our team supporting the ORCHID PROGRAM at Liberty Crossing Intelligence Campus, Tysons, VA and Intelligence Community Campus, Bethesda, MD.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.

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COMPETENCIES

• Establish Focus
• Change Management
• Develop Others
• Oral Communication
• Written Communication
• Interpersonal Awareness
• Build Relationships
• Analytical Thinking
• Conceptual Thinking
• Strategic Thinking
• Technical Expertise
• Initiative
• Foster Innovation
• Results Oriented
• Teamwork
• Customer Service

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location(s): WASHINGTON METRO AREA (WMA) (Tysons, VA &/or Bethesda, MD)
• Type of environment: Office
• Noise level: Low
• Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: 30% within WMA

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Citizenship: U.S. Citizenship

Clearance requirement: TS/SCI + Poly

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.