ITIL Senior Subject Matter Expert 

RESPONSIBILITIES

• Lead a large matrixed organization across a complex portfolio of technical programs integrating and enforcing ITIL best practices.
• Responsible for using current information security technology disciplines and practices to ensure the confidentiality, integrity and availability of corporate information assets in accordance with established standards and procedures. Develops and maintains knowledgebase on changing regulatory, threat, and technology landscapes to continually develop or maintain security policies and standards, and ensure compliance throughout the organization.
• Facilitates strategic planning and prioritization to successfully deliver multiple, complex Information Technology projects to meet the goals, values, and objectives of a diverse IT organization.
• Manages IT services throughout the entire service lifecycle.

REQUIRED QUALIFICATIONS

• Active DoD TS/SCI
• 12+ Years of experience in relevant experience implementing Information Technology Infrastructure Library best practices. Knowledgeable in DoD Enterprise services.
• 10+ years of relevant experience with Bachelor’s or 8+ years with Master’s with relevant IT degree.

• Experience leading a large, technically complex organization
• Demonstrated success and experience managing contractors in a DoD environment, working with Military and civilian leadership, while obtaining mission success.
• Must be willing to work overtime, after hours, holidays, and weekends, as necessary

• This position requires ITIL Expert or higher

• ITIL V4 obtained within 3 months of start

PREFERRED QUALIFICATIONS

• Demonstrated experience in leading large, technical complex organization. Must have an in-depth understanding of advanced concepts and processes and experience applying these with little to no guidance. Must be able to provide guidance to others.  Must be able to perform successfully in complex, unstructured situations.
• Demonstrated success and experience leading contractors in a DoD environment, working with Military and civilian leadership, while obtaining mission success and program profitability.
• Demonstrated understanding of U.S. Army IT operational and technical requirements.

We are seeking a ITIL Senior Subject Matter Expert to join our Team.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

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WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Sierra Vista, AZ/Fort Huachuca, AZ
• Type of environment: Primarily office
• Noise level: Low
• Work schedule: Schedule is day shift Monday – Friday.
• May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Up to 25% with possibility of more based-on mission requirements and future organizational growth

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• Citizenship: US
• Clearance requirement: DoD Secret

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.