Technician I

RESPONSIBILITIES

• Perform a variety of tasks, specifically to assist in exchanging existing wireless access points with new wireless access points in hospital/healthcare environments.
• Under general direction, inventory, document, remove, replace, mount and confirm connectivity of wireless access points
• Document and escalate any irregularities and challenges
• Read floor plans and document access point location changes
• Complete daily progress reports in a timely manner
• Complete work within OSHA and the Veteran’s Administration regulations
• Complete work in a manner consistent with infection control guidance provided by each location
• Ensure that all tools and equipment are secure at all times
• Position is 100% nationwide travel – candidate must be within commuting distance to a regional or international airport

REQUIRED QUALIFICATIONS

• HS Diploma or equivalent
• 0-2 years’ experience in customer service installing or replacing technical components at customer sites, i.e. cable boxes, phone systems, network equipment, etc. is desired.
• Must be responsible, self-motivated, service-oriented with good technical aptitude, willing to perform variable field-based assignments at client locations.
• Ability to operate a lift (e.g. boom, scissor, vertical)
• Cat-5 through Cat-7connectivity experience is a plus 
• Basic computer skills and mobile device application usage (Email, Text Messaging, Photos)
• Be familiar with MS Word and Excel applications and PDF viewers/editors (Adobe, Bluebeam)
• Ability to effectively and professionally communicate with customers, co-workers and team lead
• Must be able to work as part of a team with management, survey engineers, core engineers and other Technicians in a fast-paced environment.
• Need to possess attention to detail, be able to multi-task and learn quickly.  
• Must have or be able to pass the Veterans Administration Background Investigation
• Must be able to successfully pass a drug screeing
• Must complete and pass two stage TB testing
• Must have a valid state driver’s license and proof of insurance 
• Must be at least 21 years of age
• Must reside within the continental United States
• Must be willing and able to travel 80-100%
• Must be willing and able to travel via plane to CONUS and OCONUS locations
• U.S. Citizen

COMPETENCIES　

• Establish Focus
• Motivational Support
• Develop Others
• Change Management
• Performance Management
• Oral Communication
• Written Communication
• Persuasive Communication
• Interpersonal Awareness
• Build Relationships
• Analytical Thinking
• Conceptual Thinking
• Strategic Thinking
• Technical Expertise
• Initiative
• Foster Innovation
• Results Oriented
• Teamwork
• Customer Service

We are seeking a Technician I to join our Wireless team supporting the Department of Veteran Affairs. 

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com.　

Apply now to explore jobs with us!　　

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.　

• Location: 100% remote in national locations
• Type of environment: Setting changes
• Noise level: Medium - Loud
• Work schedule: Work schedule is dependent upon contract needs and can include days, nights, weekdays and weekends. Candidate must maintain schedule flexibility.
• Amount of Travel: 80-100% - candidate must be within commuting distance to a regional or international airport
• Must be willing and able to travel via plane to CONUS and OCONUS locations

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Must be a U.S Citizen

Must successfully pass a drug screening 

Must successfully pass VA background check

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.