Senior Installation Technician

RESPONSIBILITIES

The Senior Installation Technician is expected to be able to: 

• Install equipment, systems, and supervises installation and assembly work done by other technicians.
• Independently maintains equipment, systems, and conducts testing and troubleshooting.
• Investigates equipment and system failures, to determine the cause and repair work required.
• Knowledgeable in technical equipment, IT assets and systems within the facilities, and supports the innovation of equipment, systems and controls in the facility.
• Understands SOPs.
• Installation and documentation of new and/or updated Inside Plant cable infrastructure to include: conduit, cable trays, copper, coax, fiber and all associated elements in the client buildings
• Must follow DIA and commercial best practice procedures (BISCI, EIA/TIA) standards required for installation of cable racks, wiring of the racks and testing required during installation.
• Analyzes, administers, and maintains telecommunications and network cabling infrastructure. Must know standard copper 568‐B Color code, 25 pair color code, as well as the Fiber 12 strand Color Code
• Responsible for tasks assigned in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure. This includes Copper terminations on Patch Panels, Modular Plugs, Jacks as well as Fiber Splicing/Terminating single and multiple strand fiber optic cables.
• Dress, terminate and test cables and components, ability to work with hand tools, to include power tools, Power Actuated Tools, and ladders.
• Ability to work well with others and communicate with supervisors, Computer literate.
• Installs, maintains, and repairs voice and data communications cabling systems.
• Interprets service orders, circuit diagrams, floor plans and networking logic diagrams.
• Tests, locates, installs, and repairs cabling infrastructure associated with trouble calls, and performs routine maintenance.
• Use Excel and Microsoft Word, input data into databases and create and maintain cable records as jobs proceed and formalize at completion.
• Verifies service by testing installed cabling, identifying, correcting, or escalating problems.
• Well versed in the use of network cabling test equipment including network testers, copper cable testers, Fiber OTDRs and fiber power meters. This includes setting up fiber testers with the appropriate test ends. Additionally, the Technician is responsible for recording testing information.
• Read network documents and label networking equipment and cables according to diagrams; create as is diagrams of cable efforts according to customer requirements.
• Maintains current knowledge of relevant technologies as assigned.
• Participates in special projects as required.
• Identify, track, and remove abandoned cable, and keep cable neatly tied and bundled while maintaining. safety standards.

REQUIRED QUALIFICATIONS

• Active Top Secret Clearance with a CI Poly 
• Active IAT II certification (Security+), with ITIL certification desired. 
• 5+ years hands on IT experience with a proven track record in the deployment and maintenance of extensive global networks and systems, complemented by a thorough grasp of IC ITE services. 
• Demonstrate proficiency in equipment, software, and systems installations; troubleshooting, customer relationship management, change management, risk management, and IT service management.  
• Knowledgeable in ICD 503, DCID 6/3, DIA-CAP, and NIST standards to ensure robust information assurance and compliance.  
• Proficiency in classified IT environments, terminology, Equipment Life Cycles and IT Asset Management is a key asset.    
• Demonstrated experience in transitioning applications to IC Information Technology Environment (ITE) and in-depth knowledge of IC ITE services. 

We are seeking a Senior Installation Technician to join our team supporting the Defense Intelligence Agency.

The Senior Installation Technician is responsible for responsible for installing equipment, systems, and supervises installation and assembly work done by other technicians. The installation technician independently maintains equipment, systems, and conducts testing and troubleshooting. The Senior Installation Technician investigates equipment and system failures, to determine the cause and repair work required. The Senior Installation Technician is knowledgeable in technical equipment, IT assets and systems within the facilities, and supports the innovation of equipment, systems and controls in the facility.   

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location:  District of Columbia (DC), National Capital Region (NCR) 
• Type of environment: Varies 
• Noise level: Low  
• Work schedule: “Normal work hours” constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs. 
• Amount of Travel: 20% 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Citizenship: U.S. Citizenship 

Clearance requirement: TS/SCI + CI Poly 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.