Lead Network Engineer

RESPONSIBILITIES

• Design, deploy, monitor and troubleshoot wide area networks using a variety of network equipment, software and protocols including network routers, wide area network protocols, MPLS, Frame Relay and private leased lines, IPSec VPNS, dynamic routing protocols, access lists, bandwidth management, WAN QoS and Cisco IOS
• Provide superior customer service to internal and external clients, including response to escalations, proactively notifying customers of network issues, and assessing and communicating business impact
• Work with third-party partners to provision site to site IPSEC VPNs
• Configure and utilize a variety of network management tools
• Find and implement new technologies which simplify the network environment while improving security and performance
• Monitor the network ticket queue and update and escalate tickets in accordance to Service Level Agreement requirements
• Partner with Internal and External stakeholders to provide solutions to support national network operations, document designs and standards, and provide training and implementation guidance on newly introduced technologies, design, and equipment

Network Design and Implementation:

• Design, implement, and maintain nationwide network infrastructure.
• Plan and oversee the installation, configuration, and testing of network devices.
• Ensure network reliability, security, scalability, and performance.

Technical Leadership:

• Provide senior-level leadership, oversight, and expertise for managing large nationwide enterprise networks.
• Function as a senior technical authority for networks, analyzing and evaluating network services and functions.
• Lead programs and project teams in accomplishing advanced IT systems software and hardware projects.

Network Management:

• Manage the engineering of wired, wireless, and unified communications (voice/data/video) solutions.
• Monitor and evaluate network systems (e.g., LAN, WAN, and cloud-based systems) for configuration and optimization.
• Identify and resolve problems and issues with network systems and technologies.

Collaboration and Communication:

• Advise staff and senior managers on proposed standard technical architectures.
• Provide technical support and guidance to network staff and users.
• Collaborate with other IT professionals, managers, and stakeholders.

Documentation and Compliance:

• Ensure compliance with IT acquisition management, testing, and operation evaluation of network programs.
• Document network configurations, processes, and standards.

Additional Duties:

• Provide leadership to all engineers assigned to the Network Operations Center (NOC).
• Promote and recommend training courses for network staff.
• Assists task order program manager with contract deliverables.

REQUIRED QUALIFICATIONS

• At least one of the following certifications: CCNP, CCIE, CCNA, F5, ITIL, CCDP, CCISP, SP, JNCIP, AWS
• Bachelor’s degree in business, Science, Information Technology, Engineering or Mathematics
• Eight or more years professional experience within the designated area
• US Citizen
• Minimum Secret government clearance

TekSynap is seeking a skilled Lead Network Engineer to support this program.

The Lead Network Engineer will be responsible for designing, implementing, and maintaining the nationwide network infrastructure of a U.S. Federal agency with over 3000 users. Leading the Implementation of ITIL v4 foundation Service Management practices. This role involves analyzing current and future network needs in terms of bandwidth, security, scalability, and reliability. The Lead Network Engineer will plan and oversee the installation, configuration, and testing of network devices, such as routers, switches, firewalls, and servers. Additionally, the role requires troubleshooting and resolving network issues, providing technical support and guidance to network staff and users, and collaborating with other IT professionals, managers, and stakeholders. In this role the Lead Network Engineer will directly supervise five Junior to Mid-level NOC engineers.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

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COMPETENCIES 

• Establish Focus
• Change Management
• Develop Others
• Oral Communication
• Written Communication
• Interpersonal Awareness
• Build Relationships
• Analytical Thinking
• Conceptual Thinking
• Strategic Thinking
• Technical Expertise
• Initiative
• Foster Innovation
• Results Oriented
• Teamwork
• Customer Service

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Washington, D.C.
• Type of environment: Office, Remote, Varies
• Noise level: Low
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. Position requires participation in rotating late shift, 2pm-10pm, and after hours on-call rotation Based on current customer’s policy**, this is a hybrid position with three days on-site in Washington, DC, and two telework days after an initial 30-60 days on-site.
• Amount of Travel: 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Citizenship: US Citizen

Clearance requirement: Minimum Secret

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.