Program Manager

RESPONSIBILITIES

• Technical Proficiency: In-depth knowledge of IT systems, infrastructure, software development, and government compliance standards (e.g., NIST).  

• Leadership and Communication Skills: Strong leadership and communication abilities with teams, stakeholders, and senior management.  

• Financial Management: Skilled in budgeting, financial oversight, and resource allocation for effective contract management.  

• Risk Management: Proficient in identifying risks, developing contingency plans, and ensuring project success.  

• Contract Management: Experienced in understanding contractual terms, deliverables, and performance metrics.  

• Vendor Management: Adept at coordinating with subcontractors, vendors, and external partners to ensure timely, quality service delivery.  

• Quality Assurance: Implements processes to monitor and ensure compliance with quality standards.  

• Reporting and Documentation: Regularly updates stakeholders and maintains accurate project records.  

• Adaptability and Problem-Solving: Capable of adapting to project changes and solving complex issues creatively. 

REQUIRED QUALIFICATIONS

• Master’s degree in computer science or equivalent field (such as computer science, information technology, or business administration). 

• Project Management Institute certification or equivalent certification (PMP, ITIL etc.) 

• 10 to 15 years of experience in managing large-scale IT projects or contracts, preferably in a government or federal context. 

• Advanced customer service skills and training.

We are seeking a Program Manager to join our team supporting the United States Senate in Washington, DC.

This program provides comprehensive services for Local Area Networks (LANs) and Wide Area Networks (WANs), supporting around roughly 12,000 users. The program covers the acquisition, delivery, configuration, integration, and upgrade of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves, upgrades in state offices, and technical assistance for systems, ensuring efficient, secure, and up-to-date IT infrastructure. 

The Program Manager (PM) shall act as the overall lead, manager, and administrator for the contracted effort. The PM shall direct efforts of cross-competency teams, to include contractors at multiple locations, and shall serve as the primary interface and POC with Government program authorities and representatives on technical and project issues. The PM shall be responsible for regularly briefing leadership on program status and milestones. The PM shall oversee contractor personnel project operations by developing procedures, planning and directing execution of the contractual, technical, multi-disciplinary engineering, programming, maintenance, and administrative support effort, and monitoring and reporting progress. The PM shall manage acquisition and employment of project resources and control financial and administrative aspects of the project. 

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

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COMPETENCIES   

• Establish Focus 

• Change Management 

• Develop Others 

• Oral Communication  

• Written Communication  

• Interpersonal Awareness 

• Build Relationships 

• Analytical Thinking 

• Conceptual Thinking 

• Strategic Thinking 

• Technical Expertise 

• Initiative 

• Foster Innovation 

• Results Oriented 

• Teamwork  

• Customer Service  

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location:  Washington D.C. 

• Type of environment: Varies   

• Noise level: (Low, Medium, High)  

• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. 

• Amount of Travel: 10% 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Citizenship: US Citizen 

Clearance requirement: Capitol Police Background Check  

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.