Senior Knowledge Manager/Technical Writer (ENG)

RESPONSIBILITIES

The Senior Knowledge Manager/Technical Writer (ENG) ​is expected to be able to: 

• Acquires, maintains an understanding of, and leverages knowledge about the business activity on behalf of the organization.  
• Provides the transfer of knowledge sharing, so that the organization know how, information and experience is shared inside and (as appropriate) outside the organization with clients, partners, and stakeholders.   
• Promotes knowledge sharing through the organization's operational business processes.  
• Strengthens links between knowledge sharing and the information systems and improves integration among information systems in the organization to facilitate seamless exchange of information across systems.  
• Promotes collaborative tools such as activity rooms to facilitate sharing of ideas and work among internal teams and external partners.  
• Provide support for the establishment and nurturing of communities of practice, including workshops, one-on-one guidance, and troubleshooting.  
• Shares experiences across communities of practice, business units, and networks on innovative approaches in knowledge sharing, including preparation of case studies.  
• Help to monitor and evaluate the knowledge sharing program, including external benchmarking and evaluation programs/opportunities.   
• May supervise more junior team members.  
• Maintains communications on knowledge sharing across the organization, participation in orientation and training sessions, and preparation of brochures/presentations.  
• Familiarity with developing and delivering knowledge sharing programs and with the company’s or customers information infrastructure.  
• Experience in establishing effective partnerships within and outside the organization.   

REQUIRED QUALIFICATIONS

• Active Top-Secret Clearance with a CI Poly 
• BS, 10-12 years relevant experience; MS, 8-10 years relevant experience; PhD, 5-7 years relevant experience 

We are seeking a Senior Knowledge Manager/Technical Writer (ENG) to join our Task Order proposal on the Defense Intelligence Agency’s Solutions for the Information Technology Enterprise III (SITE III). The Senior Knowledge Manager/Technical Writer (ENG) identifies, collects, synthesizes, organizes, and manages organizational knowledge in support of business units across an organization.  

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   

• Location:  St. Louis Missouri
• Type of environment: Varies 
• Noise level: Low  
• Work schedule: “Normal work hours” constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs. 
• Amount of Travel: 20% 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

WORK AUTHORIZATION/SECURITY CLEARANCE

Citizenship: U.S. Citizenship 

Clearance requirement: TS/SCI, CI Poly 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

EQUAL EMPLOYMENT OPPORTUNITY

To provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. 

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.