Senior Infrastructure Service Lead

RESPONSIBILITIES

The Senior Infrastructure Service Lead ​is expected to be able to: 

• Provide thought leadership to team of network engineers and systems administrators spread across the globe, actively identifying opportunities for improvement including innovations aimed at improving the user experience, improving efficiencies, and lowering sustainment costs. 
• Experience supporting DevSecOps-enabled delivery methodologies, technologies, platforms, and/or pipelines. 
• Experience supporting services within the scope of this Task Order for NIPRNet, SIPRNet, and JWICs environments. Experience delivering executive-level technical briefings and presentations.
•  Responsible for the following to ensure 24X7 operations of DIA’s Network: 
  • Operations, Maintenance, Sustainment, and Availability Support 
  • Security Infrastructure Operation and Maintenance 
  • Incident, Problem, Outage, and Trouble Management 
  • Data Center Management 
  • Communications Security (COMSEC) Infrastructure Support 
  • Provide inputs to the design of the enterprise’s network and mission architecture 
  • Evaluate network architectures across platforms to ensure alignment to cloud and network modernization strategies, capabilities and requirement sets 
  • Enforce security best practices and guidelines, leveraging knowledge of security policies, network security, and data security. 

REQUIRED QUALIFICATIONS

• Active Top-Secret Clearance with a CI Poly 
• Bachelor’s degree in a relevant field, such as data science, statistics, mathematics, or computer science.  
• Demonstrated experience in collecting, acquiring, extracting, integrating, inspecting, cleaning, and modeling data. Have a minimum of 5 years in data analysis experience.  
• Possess knowledge and experience with data analysis and data technical expertise in data management, engineering, and science.  
• Must have excellent communication, teamwork, leadership and conflict management, and critical thinking skills.   
• Demonstrated experience in transitioning applications to IC Information Technology Environment (ITE) and in-depth knowledge of IC ITE services. 
• Certified Cisco Network Professional (CCNP) or equivalent 
• IT Infrastructure Library (ITIL) Version 4 Foundation and one or more ITIL Practice Manager, Managing Professional, or Strategic Leader certifications towards ITIL mastery. 
• One or more DoDD 8140.01 (or legacy DoDI 8570.01-M, as applicable) certifications related to performance on this TO. 

We are seeking a Senior Infrastructure Service Lead, responsible for overseeing the design, implementation, and management of an organization's IT infrastructure, to join our Task Order proposal on the Defense Intelligence Agency’s Solutions for the Information Technology Enterprise III (SITE III). The Senior Infrastructure Service Lead is responsible for administering, maintaining, supporting, remediating, and available 24 hours per day, seven days per week (24 x 7) to support internal DIA users and external mission partners operating on NIPRNet, SIPRNet, and JWICS. Infrastructure will support access to DIA’s local special mission partner networks (e.g., JIANT/SOIS, BICES, CENTRIXS, etc.). Supported assets and operations include, but are not limited to, servers, hosting environments, compute, storage, infrastructure, networks, COMSEC, circuits, DevSecOps platforms and pipelines, virtualization (both server and endpoint), and mission operations.   

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   

• Location: District of Columbia (DC), National Capital Region
• Type of environment: Varies 
• Noise level: Low  
• Work schedule: “Normal work hours” constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs. 
• Amount of Travel: 20% 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

WORK AUTHORIZATION/SECURITY CLEARANCE

Citizenship: U.S. Citizenship 

Clearance requirement: TS/SCI, CI Poly 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

EQUAL EMPLOYMENT OPPORTUNITY

To provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. 

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.