Operational Technology (OT) and Software Asset Management (SAM)Inventory Specialist

RESPONSIBILITIES

• Support the development of Operational Technology (OT) and Software Asset Management (SAM) framework in ServiceNow to facilitate effective operational and software asset management decisions. Ensure the framework is comprehensive and covers all aspects of OT and Software asset discovery, identification, and inventory management across various functional pillars.
• Continuously maintain and update the OT and Software inventory database, employing best practices from IT asset management. This includes ensuring accurate records of assets as they are moved, replaced, or retired, and adding new items to the database as they are received, installed, or discovered.
• Work closely with Asset Management government staff, site audit teams, and other stakeholders to aggregate and verify OT and Software asset data. Ensure coordination in the collection and refinement of data, including attending regular meetings focused on OT and Software Asset Management.
• Act as the central point for integrating data from future physical inventories and automated hardware data collection. Ensure that this data effectively supplements the Asset Management database, providing a comprehensive view of assets.
• Coordinate with Asset Management data analysts to refine OT and Software data captured, focusing on accurate asset identification and reconciliation. This includes ensuring that all data reflects current operational statuses and is in line with asset management policies and regulatory requirements.
• Ensure strict adherence to DLA’s OT sand Software internal controls, Standard Operating Procedures (SOPs), Job Aids, and other auditable duties. Perform and document these duties diligently to maintain accountability, prevent audit findings, and support the integrity and security of OT systems.
• Regularly engage with key stakeholders, including attending OT and SAM focused meetings to discuss updates, challenges, and strategies. Provide comprehensive reports on asset status, discrepancies, and system improvements to facilitate informed decision-making and continuous improvement.
• Identify and implement solutions to problematic areas of the asset control process.

• Reconcile all balances regularly and submit accurate, auditable financial year-end inventory reports.
• May require onsite travel using personal vehicle, company van, company golf cart or another motorized vehicle.

 REQUIRED QUALIFICATIONS

• Minimum Experience: Five (5) years collective experience

• One (1) year experience using Enterprise business software tools, i.e. ServiceNow
• One (1) year experience working with Enterprise Software, License Management, and/or Software Asset Management tools
• One (1) year experience using SharePoint and/or MS Excel to develop/extract reports, create pivot tables, and perform basic data analytics.
• One (1) year experience performing data entry and extracting reports from an automated Enterprise business system.
• One (1) year experience performing inventory management

• US Citizen
• Acquire and maintain a Secret clearance with IT-II sensitivity
• Reliable transportation, and ability to use POV to travel on-site
• Must have valid state driver’s license and proof of insurance.

We are seeking an Inventory Specialist to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA).

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.  We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at TekSynap.com. 

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WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Location: Telework
• Type of environment: Telework
• Noise level: NA
• Work schedule: Schedule is day shift Monday - Friday.  May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required talk, sit, stand, see and hear.  The vision requirements include close vision, peripheral vision, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

US Citizen

Secret clearance

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

 In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.