Program Manager

The Program Manager to support NCIS ITD’s global IT operations, managing technology services across 160+ sites. The PM serves as the key liaison between NCIS leadership and the contractor team, ensuring all service delivery aligns with mission objectives and contract requirements. 

RESPONSIBILITIES 

• Serve as the primary point of contact for the Contracting Officer and COR. 

• Lead overall program execution, resource allocation, and performance management. 

• Oversee quality assurance, cost control, and timely delivery of contractual deliverables. 

• Provide risk management and mitigation strategies across functional task areas. 

• Coordinate team leads and interface with all government stakeholders. 

• Conduct and present at Program Reviews and Interim Progress Reviews (IPRs). 

• Ensure contract compliance with NCIS policies and federal acquisition regulations. 

• Support staffing plans, onboarding, and team readiness throughout the PoP. 

REQUIRED QUALIFICATIONS 

• Bachelor’s degree in IT, Computer Science, Business Administration, or related field. Master’s degree preferred. 

• Minimum of 10 years of professional experience in managing large-scale, complex IT contracts. At least 5 years managing federal government or DoD programs. 

• PMP Certification required. ITIL v3/v4 Foundation preferred.  

• Proven leadership in enterprise IT Operations, performance management, financial control, and stakeholder engagement. 

• Must demonstrate excellent oral and written communications skills, strong interpersonal and decision-making abilities. 

COMPETENCIES  

• Leadership & Executive Oversight 

• Program & Project Management 

• Client Relationship Management 

• Regulatory & Contractual Compliance 

We are seeking a Program Manager to join our team on NCIS Information Technology Directorate (ITD) Support Services  

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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WORK ENVIRONMENT AND PHYSICAL DEMANDS 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   

• Location: Quantico, VA (NCIS Headquarters) 

• Type of environment: Office   

• Noise level: Medium  

• Work schedule: On-site (Full-Time) - the Program Manager is expected to interface directly with Government leadership and oversee daily operations across NCIS ITD functional areas, most of which are headquartered at Quantico. 

• Amount of Travel: Up to 10% annually. While primarily based at NCIS HQ in Quantico, occasional travel is necessary for program oversight across NCIS’s distributed operations. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

WORK AUTHORIZATION/SECURITY CLEARANCE 

US Citizenship 

Clearance requirement: Active Top Secret  

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

EQUAL EMPLOYMENT OPPORTUNITY 

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.