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Welcome to the TekSynap careers page! At TekSynap, we are Doing IT Different! Our mission is to challenge norms, redefine innovation, and create unique solutions that transform the technology landscape. We embrace the mission in order to inspire change and deliver unparalleled value to our clients and partners.
After applying, you can expect to hear from an employment manager within 48 hours. If you are considered for a position, an initial interview will be requested. During the conversation, the employment manager will review your background, qualifications, TekSynap benefits and answer your questions. Most roles also involve at least one additional conversation with the hiring manager.
Are you a current employee? Visit our internal portal via TekJobs.
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RESPONSIBILITIES
- Coordinating with external stakeholders, including DHS CISA integrators, to implement the Identity Lifecycle Management (ILM)/Mandatory User Re-Authentication (MUR) solutions at the Department of Transportation (DOT). This involves integrating DOT's SailPoint infrastructure with the ServiceNow environment and maintaining the ILM solution across development, testing, and production environments.
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RESPONSIBILITIES
- Coordinating with external stakeholders to implement the Identity Lifecycle Management (ILM)/Mandatory User Re-Authentication (MUR) solutions at the Department of Transportation (DOT). This involves integrating DOT's SailPoint infrastructure with the ServiceNow environment and maintaining the ILM solution across development, testing, and production environments.
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Supporting ILM...
RESPONSIBILITIES
- Deploying software updates, reporting on SailPoint IdentityIQ operations, and supporting the identification and remediation of security vulnerabilities.
- Provide on-call and after-hours support, participating in annual Disaster Recovery testing, documenting recovery plans, and offering subject matter expertise to recommend and implement improvements.
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RESPONSIBILITIES
Include but are not limited to:
- Assisting with month-end close preparation such as account schedules, analysis and reconciliation as needed
- Assisting with compiling and reviewing documentation to ensure completion and compliance in areas related to vendors, purchase...
RESPONSIBILITIES
Helpdesk Interns:
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Learn and assist with ServiceNow workflows, including ticket handling, task tracking, and process documentation.
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RESPONSIBILITIES
- Know the Air Force District of Washington classified and unclassified environment and determine if systems/services are offline or degraded
- Communicate the operational status with the Ops Watch team, customers, and Major Incident Response (MIR)
- Create incident...
RESPONSIBILITIES
The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. The ability to interface well with customers at various levels of seniority in a variety of different fields is essential to success in this...
REQUIRED QUALIFICATIONS
Clearance
Current U.S.TS/SCI clearance required (T5 Investigation). (Elevated/Privileged Access).
Education
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REQUIRED QUALIFICATIONS
Clearance
Current U.S.TS/SCI clearance required (T5 Investigation). (Elevated/Privileged Access).
Education
REQUIRED QUALIFICATIONS
Clearance
Current U.S.TS/SCI clearance required (T5 Investigation). (Elevated/Privileged Access).
Education
-
REQUIRED QUALIFICATIONS
Clearance
Current U.S. TS/SCI clearance required (T5 Investigation). (Elevated/Privileged Access).
Education
-
REQUIRED QUALIFICATIONS
Clearance
Current U.S. SECRET clearance required (T3 Investigation). (Limited/Privileged Access).
Education
- Bachelor of Science/Arts...
REQUIRED QUALIFICATIONS
Clearance
Current U.S. TOP SECRET clearance required (T5 Investigation). (Elevated/Privileged Access).
Education
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