Welcome to the TekSynap careers page! At TekSynap, we are Doing IT Different! Our mission is to challenge norms, redefine innovation, and create unique solutions that transform the technology landscape. We embrace the mission in order to inspire change and deliver unparalleled value to our clients and partners.
After applying, you can expect to hear from an employment manager within 48 hours. If you are considered for a position, an initial interview will be requested. During the conversation, the employment manager will review your background, qualifications, TekSynap benefits and answer your questions. Most roles also involve at least one additional conversation with the hiring manager.
Are you a current employee? Visit our internal portal via TekJobs.
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RESPONSIBILITIES
- In support of the DTRA IT Cybersecurity (CS) department, the Cyber Security Specialist will provide the required resources and expertise to support 24x7x365 cybersecurity monitoring and response across DTRA’s distributed network operations environment.
- Working with the DTRA IT, Cybersecurity Service Provider (CSSP) analysts and engineers shall collaborate with...
RESPONSIBILITIES
- Serve as a cybersecurity Subject Matter Expert (SME) supporting the Assessment and Authorization (A&A) of DoD information systems and related cybersecurity policies and procedures.
- Perform DOD cybersecurity processes for authorizing information systems or advising on systems undergoing authorization.
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RESPONSIBILITIES
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Monitor and manage network performance, faults, and incidents using established tools and protocols.
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Provide Tier I support: respond to end-user issues, resolve common problems via scripts or SOPs, and escalate as needed.
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Provide Tier II support: perform in-depth troubleshooting,...
RESPONSIBILITIES
- Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting.
- Ability to efficiently manage and prioritize a workload of assigned tickets.
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RESPONSIBILITIES
The Quality Assurance Specialist is responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide...
RESPONSIBILITIES
The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure problems. Responsible for making temporary solutions (workarounds) available to incident management and for managing the development of final solutions for known errors. Responsible for performing trend analysis of incidents to prevent future incidents from happening. Responsible for problem identification, recording, investigation and diagnosis. Responsible for communicating with the Problem Manager and other GSs for all problems. Will act at the contract Point of Contract (POC) for all Problem oversight and coordination....
RESPONSIBILITIES
The Power BI analyst transforms raw data into insights that shape business decisions. The Power BI analyst will work closely with stakeholders across the organization to gather requirements, transform data, and deliver high-quality visual reports and dashboards that drive decision-making. Responsible for designing and developing interactive dashboards and reports, collaborating with stakeholders to understand data needs, analyzing datasets to uncover trends and insights, maintaining data accuracy and integrity within BI systems, and translating business requirements into technical specifications.
RESPONSIBILITIES
Information System Security Officer (ISSO) acts as the Designated Person(s) assigned to one or more existing FISMA Systems of Record as well as new IT Systems that are slated as new work products to develop an Authority to Operate (ATO) and follow-on Continuous Monitored system. As a Designated ISSO, they will sign a DHS sponsored Letter that lays out the roles and responsibilities of the ISSO function to maintain daily compliance requirements. The ISSO will report to the government Program Manager, government Technical POC / Task Manager. The Contractor shall also keep the designated government Information System Security...
RESPONSIBILITIES
The Incident Support Manager supports the restoration of network infrastructure, and service operation as quickly as possible to minimize the impact to business operations. Responsible for planning and coordinating all activities required to perform, monitor, and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management Process and ensuring that incidents are managed and reported in...
RESPONSIBILITIES
Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations Team to ensure the stable operation of the network infrastructure. Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk. Responsible for managing and setting priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, wireless. Responsible for managing and setting priorities for...
RESPONSIBILITIES
Wireless Network Operations Center Lead is responsible for coordinating the scheduling for the Wireless Network Operations Center group supporting Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR. Service). Serve as the lead point of contact (POC) for government and customers seeking technical assistance. Coordinate training for new contractor position and provide documentation for daily, weekly and monthly reports from the ticketing system and databases.
RESPONSIBILITIES
Provides oversight and guidance to team of technical professionals responsible for supporting Network infrastructure operations. Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) requirements and orders. Provides in-depth operational analysis of the Network and recommendations for IT alternatives in support of strategic modernization efforts. Responsible for the management of network performance and end-to-end service quality for the Network infrastructure. Responsible for the review and analysis of overall end-to-end network performance to maintain an...
RESPONSIBILITIES
The Network Program Manager (PM) is responsible for overseeing all aspects of the successful delivery of task order requirements throughout the period of performance, ensuring a high-quality customer experience. The Network Program Manager will serve as the Contractor’s Point of Contact (POC) for the Contracting Officer’s Representative (COR). The Network Program Manger organizes, directs, and manages contract operation support functions, involving multiple, and complex and inter-related project tasks. Manages teams of...
ACTIVITIES & RESPONSIBILITIES
The Security Systems Administrator (SSA) positions support the O&M of a life-cycle security model that develops, maintains, and dispositions the Government Customer Division information systems, services, and data, and safeguards their confidentiality, integrity, and availability. The SSA coordinates with system personnel to ensure systems are operated and maintained in accordance with security policies and practices and reports all information system security incidents through the appropriate the Government Agency...
ACTIVITIES & RESPONSIBILITIES
The Customer Security Assessment Services (CSAS) provides continuous security monitoring, software engineering, and software analysis services for the Government Customer Systems and services. Through Security Assessments & Authorizations and continuous security monitoring, CSAS ensures ongoing awareness of the confidentiality, integrity, and availability of the Government Customer information and the Government Customer information systems. The CSAS conducts comprehensive, formal, independent assessment of the management,...
ACTIVITIES & RESPONSIBILITIES
The Information Systems Security Engineer (ISSE) positions support establishment and implementation of security engineering for over thirty (30) systems and services owned and operated by the Government Customer Division. This includes coordination with ISSOs, SSAs and the Government Customer system teams to ensure security engineering for development of a new capability or system and modifications of an existing capability or system in order to satisfy the Government Agency security controls and security mandates.
ACTIVITIES & RESPONSIBILITIES
The Information Systems Security Officer (ISSO) positions support the establishment, implementation, and maintenance of a life-cycle security model that develops, maintains, and dispositions the Government Customer Division information systems, services, and data, and safeguards their confidentiality, integrity, and availability. The ISSO coordinates with system owners to ensure systems are operated and maintained in accordance with security policies and practices and reports all information system security incidents through...
RESPONSIBILITIES
- Manage, maintain, deploy, troubleshoot, and support Windows Server 2019/2022 systems in a dynamic customer environment.
- Plan, execute, and implement new hardware and software across enterprise infrastructure.
- Create, update, and enforce team technical instructions, operating procedures, and policies.
RESPONSIBILITIES
- Ensure stable operation of in-house software systems and network connections by planning, developing, installing, configuring, maintaining, and optimizing all network software and communications.
- Conduct system administration activities including general maintenance, upgrades, and deployments of servers and enterprise applications.
- Manage and direct the configuration and operation of enterprise...
RESPONSIBILITIES
- Manage, maintain, deploy, and support Citrix solutions within a mixed Windows Server 2019/2022 enterprise environment.
- Design, install, and maintain Citrix components including XenApp, NetScaler Gateway, Citrix Storefront, and Citrix Director.
- Execute system hardware and software implementations; maintain...
