Welcome to the TekSynap careers page! At TekSynap, we are Doing IT Different! Our mission is to challenge norms, redefine innovation, and create unique solutions that transform the technology landscape. We embrace the mission in order to inspire change and deliver unparalleled value to our clients and partners.
After applying, you can expect to hear from an employment manager within 48 hours. If you are considered for a position, an initial interview will be requested. During the conversation, the employment manager will review your background, qualifications, TekSynap benefits and answer your questions. Most roles also involve at least one additional conversation with the hiring manager.
Are you a current employee? Visit our internal portal via TekJobs.
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RESPONSIBILITIES
- Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure
- Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management
- Work on VTC tasks/projects as designated by the Team Lead and/or PM
- Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters
- Develop required specifications for simple to moderately complex troubleshooting
- Provide technical...
RESPONSIBILITIES
- Lead the team monitoring and actively managing VTC calls for senior leaders as part of a white-glove service.
- Provide both active and passive monitoring of scheduled SIPR and NIPR VTC calls.
- Use TMS, CMS, CMM for conference control and scheduling, ensuring adherence to current STIGs.
- Lead the team setting up and preparing VTC meetings for FLAG level or SES employees 60 minutes ahead of the conference time.
- Provide Tier II support to troubleshoot VTC conferences, including connectivity, audio, and video issues.
- Perform CODEC updates and other technical administrative duties as assigned.
- Lead the team in...
RESPONSIBILITIES
- Assist the lead in monitoring and actively managing VTC calls for senior leaders as part of a white-glove service.
- Provide both active and passive monitoring of scheduled SIPR and NIPR VTC calls under the supervision of the lead.
- Use TMS, CMS, CMM for conference control and scheduling, ensuring adherence to current STIGs, with guidance from the lead.
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RESPONSIBILITIES
- The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Server/Core Switches
- Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Server/Core Switches
- Understand equipment capabilities to follow...
RESPONSIBILITIES
- Oversee the planning, executing and tracking of multiple ATO efforts ensuring deliverables are met within expected timelines.
- Perform Risk Management Framework Steps; collection of system information; selection of required security controls; and implement the security controls as required to achieve system authorization.
- Participate in risk assessments, and aid in...
RESPONSIBILITIES
- Maintain the team backlog and work with stakeholders and other members of the organization. The Product Owner has the primary responsibility for building, editing, and maintaining the team backlog.
- Review and prioritize the backlog as part of the preparation work for Iteration Planning, including coordination of dependencies with other Product Owners. The Product Owner is the primary source for story detail and priorities and has the responsibility...
RESPONSIBILITIES
Provide technical support, guidance and hands-on delivery in the planning, implementation, and ongoing operations. The Systems Engineer shall participate in technical research and development to enable continuing innovation within the infrastructure. Ensure that
system hardware, operating systems, software systems, and related procedures adhere to organizational values and regulatory requirements. The Systems Engineer shall document...
RESPONSIBILITIES
- Serve as a dedicated Scrum Master for one or more Agile teams, ensuring adherence to Agile values and principles.
- Facilitate all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
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Coach teams in Agile best practices, fostering a culture of continuous improvement and self-organization.
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RESPONSIBILITIES
- Solution Design & Architecture: Develop high-level and detailed architectural designs for enterprise-wide solutions, ensuring they align with business objectives and technical standards.
- Technology Strategy: Provide strategic guidance on technology selection, integration, and implementation to support digital transformation initiatives.
- Cloud & On-Premise Solutions:...
RESPONSIBILITIES
- Oversee the planning, execution, and delivery of IT programs across multiple technical domains, including but not limited to:
- Systems Administration
- Network Administration
- Cloud Transformation
- Application...
RESPONSIBILITIES
- Vulnerability Management
- Subscribe to and monitor for patch releases for all items on the software whitelist.
- Provide vulnerability resolution and remediation services for the operating system and applications installed on client endpoint devices.
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RESPONSIBILITIES
- Perform installation services:
- Unboxing equipment
- Prepare equipment for installations
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RESPONSIBILITIES
- Installation, monitoring, testing, troubleshooting, and administration of the ACAS, Security Center, and Nessus Vulnerability Scanner applications.
- Provide technical support to customers involving a wide range of software, hardware, and DoD specific applications with respect to the ACAS solution.
- Analyze and assist in the application of (STIGs)...
RESPONSIBILITIES
- Principal Network SME for the USAF Base Infrastructure Modernization (BIM) Contract.
- Research, analyze, and recommend potential technology/performance enhancements and information system upgrades for the purpose of lifecycle sustainment/replacement, security, and operational improvements necessary to support a secure, reliable, and sustainable environment.
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RESPONSIBILITIES
- Monitor data or infrastructure system networks for various messages, alarms, or issues
- Identify issues or problems and resolves as appropriate; escalates when necessary
- Troubleshoot problems using scripts and standard, routine procedures; escalates as appropriate
- Initiate...
RESPONSIBILITIES
- Obtains/Maintains a SME expertise on FDS-IM FuelsConnect solution, common Automatic Tank Gauging architecture, Inventory Management, and related enterprise fuel monitoring systems.
- Provides installation, configuration, maintenance, and operational support of specialized FuelsConnect software solution. To include installation, configuration and commissioning of the onsite Cellular devices and antenna packages
- Provides...
RESPONSIBILITIES
- Collect and analyze network and/or host artifacts from a variety of sources to include logs, system images and packet captures to characterize activity, determine root cause, operational impact, and to enable rapid remediation and/or mitigation of cyber threats within the Enterprise Network through the investigation process.
- Conduct proactive threat hunts to identify and disrupt advanced threats, leveraging expertise in detection engineering...
RESPONSIBILITIES
- Ensure daily review of ServiceNow portal customer equipment requests, tasks and tickets are fulfilled in a timely manner, in accordance with DLA Asset Management policies.
- Provide daily customer and team support to facilitate both local and regional hardware requirements and requests.
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Responsibilities:
- Assist in the design and development of digital and print marketing materials, including social media graphics, brochures, and event banners.
- Collaborate with the marketing team to conceptualize and implement creative solutions for branding and advertising campaigns.
- Support the creation of visual content for the company's website and corporate recruiting sites.
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RESPONSIBILITIES
Team Leadership & Development:
- Lead, mentor, and develop a team of service desk professionals, creating an environment that promotes teamwork, growth, and accountability.
- Foster a culture of ownership, responsibility, and proactive problem-solving within the team.
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