Job Listings

RESPONSIBILITIES This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. - Review, prepare, track, and update Authority to Operate (ATO) packages - Review and provide technical and cyber security coordination on all Bodies of Evidence that make-up an ATO package - Knowledge of, and/or experience implementing the Risk Management Framework (RMF) process and associated activities - Knowledge of NIST cybersecurity standards, publications, guidelines, and best practices and how to access NIST resources - Establish complex operational software configuration controls and system interfaces for computer system(s) assigned - Conduct cybersecurity portion of the self-inspection’s checklist - Identify any and all vulnerabilities and implement countermeasures - Notify customer when changes occur that might affect authorization accreditation - Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices - Maintain file server, firewall, network access, security monitoring system, and other system documentation as required - Analyze and troubleshoot system anomalies to ensure optimum equipment performance - Prepare system for operational use and support operational tests - Provide External Information System(s) Client Support - Perform COMSEC account/equipment management activities as needed REQUIRED QUALIFICATIONS - Top Secret Clearance with SCI Eligibility - Active IAT I or IAM I certification  - 3 - 5 years related experience - Prior performance in roles such as System or Network Administrator - Bachelor’s degree or equivalent experience (4 years) - Eligibility for access to Special Access Program Information - Willingness to submit to a Counterintelligence polygraph

RESPONSIBILITIES - Provide support for the facilitation of AV/VTC events to include setup, coordination, connection, and troubleshooting. - Provide AV/VTC hardware/software troubleshooting and escalate to higher level tiered support as needed. - Maintain awareness of conference room availability and provide the customer with alternative facility and connection options if a scheduled room is inoperable. - Conduct preventative maintenance and testing of AV/VTC rooms to ensure continued operability. - Prepare scheduled conference rooms at least 15 minutes prior to each event by joining the room to the conference, validating audio and video transmission and quality with meeting attendees/sites, ensuring that presentations are displaying properly (as applicable), and ensuring that cameras and microphones are optimally configured. - Attend scheduled conferences and provide support for camera and microphone control as well as any needed AV/VTC troubleshooting for each event. - Update and maintain SNOW tickets per SLA requirements. - Provide tier I/II enterprise support for USITC AV/VTC equipment to include audio controllers, data interfaces, document cameras (ELMO), Cable TV, miscellaneous AV/VTC equipment and other commonly used peripherals within the Government computing environment. - Contact appropriate vendor repair personnel for warranty and/or proprietary repairs; explain and demonstrate the malfunction; verify repairs fixed the problem. - Provide knowledge transfer to customer in the administration of the AV/VTC system.   - Create user job aides to facilitate setup and operation of AV/VTC sessions without administrator intervention. - After hours/on-call support may be required when approved by the COR/COTR. REQUIRED QUALIFICATIONS - Experience: - Two years of AV/VTC support experience including the operation and troubleshooting of control panels, displays, cameras, and microphones. - Familiarity with Crestron, Extron, AMX, and Webex solutions/environments. - Experience developing user guides and training end-users on the operation of AV/VTC equipment. - Clearance: - Must possess a Secret Clearance.

RESPONSIBILITIES - Support the development and delivery of technical assistance services to build cyber and infrastructure resiliency of SLTT government organizations, private sector stakeholders, nongovernmental organizations, and other stakeholder groups. - Support shall include identification of stakeholder needs and gaps, drafting of content, final production of materials (including graphics design/support for handouts, websites, and other materials), delivery of services, as required, logistics support and facilitation of meetings and workshops, and general project management support. - Attend meetings, take notes and write summaries. - Drafting of informal emails, formal letters, talking points, briefing memos, informal/formal summaries, agendas, background documents, etc., REQUIRED QUALIFICATIONS - MA/MS Degree - 10 years of experience - Experience working with stakeholders - Strong writing and reading skills - Strong attention to detail - Senior Policy understanding/engagement - Strong time management/organization skills  - Must have an active Secret  or TS Clearance - Must be a U.S. Citizen - Must be able to obtain DHS Suitability

BOEM and BSEE are responsible for managing the nation’s offshore energy, minerals, and natural resources on the Federal Outer Continental Shelf (OCS). BSEE promotes safety, protects the environment, and conserves resources offshore through vigorous regulatory oversight and enforcement. BOEM manages the responsible exploration and development of offshore energy and marine mineral resources on the OCS. OCS production accounts for about 18 percent of domestic crude oil and four percent of domestic natural gas supply.   RESPONSIBILITIES - Use proven, efficient methodologies to support the Oracle and Structured Query Language (SQL) databases - Design and develop comprehensive database schemas, encompassing tables, views, indexes, triggers, stored procedures, functions, and other essential objects. - Craft efficient and optimized SQL queries, generate insightful reports, and seamlessly integrate data across various systems and applications. - Collaborate closely with end users and administrators to gain an understanding of their data needs, proactively optimize database performance, and uphold data quality standards. - Continuously monitor and optimize database performance through query tuning, index optimization, and resource management to ensure optimal efficiency and responsiveness. - Implement and enforce data security measures, including access controls, encryption, and authentication, to safeguard sensitive information and maintain compliance with relevant regulations - Create and maintain data models that accurately represent the organization's data structure and relationships, helping to guide database design decisions. - Document database architecture, configurations, and processes to ensure that knowledge is well-documented and can be easily transferred to other team members. - Develop and maintain Extract, Transform, Load (ETL) processes to move, transform, and load data from various sources into the database, ensuring data consistency and quality. - Perform capacity planning for future data growth and resource requirements, and plan for scaling the database infrastructure accordingly. - Plan and execute database migrations, ensuring minimal disruption to business operations. - Diagnose and resolve database-related issues, working closely with developers, system administrators, and other relevant teams to address technical challenges. - Provide guidance and mentorship to junior database developers and team members, fostering skill development and best practices. - Formulates/defines system scope and objectives. - Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. - Prepares detailed specifications from which programs will be written. - Designs, codes, tests, debugs, and documents those programs. - Participates in related areas, such as such as design, implementation, integration, management, and maintenance of complex databases, with respect to the operating system, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, guidelines, and statistical methods; evaluation of commercial off-the-shelf (COTS) products; and analysis of hardware/software issues. - May direct the work of others.   REQUIRED QUALIFICATIONS - Eight years of technical experience in applications software development, three of which are in systems analysis, and 1 year of which is acting as technical lead. - Bachelor’s degree in Engineering/Computer Science or area related to the project’s functional requirement - Strong skills in SQL for querying and manipulating data in Oracle databases. - Proficiency in PL/SQL for developing stored procedures, triggers and functions. - Proficiency in Oracle Database management is essential. This includes understanding database architecture, SQL, PL/SQL and database design principles. - Strong problem-solving skills to troubleshoot and resolve database-related issues - Ability to design and implement database structures, including tables, indexes and constraints, to ensure data integrity and optimal performance. - Understanding performance tuning techniques and the ability to optimize database performance - Familiarity with Oracle tools and technologies like Oracle enterprise manager, Oracle Data Pump an Oracle Recovery Manager - Knowledge of Unix/Linux and Windows Operating systems - Ability to pass a United States Department of Interior DOI Background Investigation and obtain an Entry on Duty (EOD) US citizenship

  RESPONSIBILITIES - Accountable for end-to-end management of cybersecurity and IT projects within an Agile framework, ensuring alignment with RMF and other compliance frameworks. - Manages IT project milestones and expectations - Creates functional and technical documentation - Ensures project disciplines are followed - Oversees fiscal, operational, administrative, and human resources aspects of the project. - Serves as the primary liaison and point of escalation between the Contractor and Government entities, including issue resolution and contractual discussions. - Coordinates and leads Agile ceremonies and ensures effective communication with all stakeholders, including the Contracting Officer and Contracting Officer’s Representative. - Ensures strict adherence to the contract's requirements, focusing on Agile compliance and alignment with organizational objectives. - Manages project deliverables, performance metrics, and reporting as per contract specifications. REQUIRED QUALIFICATIONS - 5 years’ experience in Risk Management Framework (RMF) in complex network and systems environments - Extensive knowledge of policies, directives, and regulatory guidance in the cybersecurity field - Certified Information Systems Security Professional (CISSP) for supporting the Information Assurance Technical (IAT) Level III profile - Program Management Professional (PMP) - DoD Cyberspace Workforce qualification requirement: Intermediate, as defined by DoDM 8140.03 - Knowledge and experience with technologies such as cloud computing environments, cybersecurity infrastructure, forensic analytics, and DoD Public Key Infrastructure - SECRET security clearance - U.S. Citizenship DESIRED QUALIFICATIONS - Advanced understanding and practical experience in implementing and managing the RMF and FISMA processes, particularly in complex networks and systems environments - Demonstrated ability to translate security policies, implementation guidance, and requirements into effective cybersecurity engineering solutions - Experience with IT project management in a government or military setting with an emphasis on cybersecurity and compliance projects - Experience in developing and managing Plan of Action & Milestones (POA&M) and familiarity with RMF workflow tools like Enterprise Mission Assurance Support Service (eMASS) - Strong project management skills, ideally validated by an advanced project management certification such as PMP (Project Management Professional)

RESPONSIBILITIES This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. - Review, prepare, track, and update Authority to Operate (ATO) packages - Review and provide technical and cyber security coordination on all Bodies of Evidence that make-up an ATO package - Knowledge of, and/or experience implementing the Risk Management Framework (RMF) process and associated activities - Knowledge of NIST cybersecurity standards, publications, guidelines, and best practices and how to access NIST resources - Establish complex operational software configuration controls and system interfaces for computer system(s) assigned - Conduct cybersecurity portion of the self-inspection’s checklist - Identify any and all vulnerabilities and implement countermeasures - Notify customer when changes occur that might affect authorization accreditation - Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices - Maintain file server, firewall, network access, security monitoring system, and other system documentation as required - Analyze and troubleshoot system anomalies to ensure optimum equipment performance - Prepare system for operational use and support operational tests - Provide External Information System(s) Client Support - Perform COMSEC account/equipment management activities as needed REQUIRED QUALIFICATIONS - Top Secret Clearance with SCI Eligibility - Active IAT I or IAM I certification  - 3 - 5 years related experience - Prior performance in roles such as System or Network Administrator - Bachelor’s degree or equivalent experience (4 years) - Eligibility for access to Special Access Program Information - Willingness to submit to a Counterintelligence polygraph

RESPONSIBILITIES: - Responsible for effective provisioning, operation, installation/configuration and maintenance of systems hardware/software/related infrastructure. Provide technical support, guidance and hands-on delivery in the planning, implementation and ongoing operations. - The Systems Engineer shall participate in technical research and development to enable continuing innovation within the infrastructure. Ensure that systemhardware, operating systems, software systems, and related procedures adhere to organizational values andregulatory requirements. The Systems Engineer shall document specifications, project plans, configurations, test plans and results. - Depicts complex ideas, issues and designs to varied audiences; communicates project objectives, scope and status to project teams.   QUALIFICATIONS: - Five (5) years of overall professional experience in the engineering field. - Five (5) years hands-on experience with enterprise SAN (Storage Area Network) management to include capabilities and technologies such as: Fiber Channel zoning, FCoE (Fiber Channel over Ethernet) unified fabric, HBA/CNA (Host Bus Adapter/Converged Network Adapter), storage controllers, and LUN (Logical Unit Number), RAID (Redundant Array of Independent Disks), and file sharing / NAS (Network Addressable Storage). - Five (5) years hands-on experience with enterprise hierarchical storage system management - Three (3) years hands-on experience with Brocade DCX backbone switches. - Must have at least five (5) years of experience working with DLA IT systems. - Security/Certification Requirements: - Clearance: SECRET - One of the following active IAT-II or higher - Security+CE - CASP CE - CCNA Security - CYSA+ - GICSP - GSEC - SSCP - CCNP Security - CISA - CISSP (or Associate) - GCED - GCIH  - One of the following active Computing Environment: - Dell EMC Information Storage and Management (DECA-ISM) - Hitachi Vantara Qualified Professional – Storage Administration - NetApp Certified Data Administrator (NCDA) - SNIA Storage Networking Certification Program (SNCP) - EMC Data Domain Specialist

RESPONSIBILITIES - Work under general supervision, developing the requirements of a product/project from inception to conclusion. - Develop required specifications for simple to moderately complex problems. - Lead and coordinate with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters. - Work independently as a VTC Lead performing as shift lead duties for first, second, or third shifts, providing guidance and direction to VTC admins on the same shift in the VOC, VTC Operations Center. - Perform duties of VTC administrator while performing duties of junior engineer and/or VTC Lead. REQUIRED QUALIFICATIONS - Experience: - Two to Five (5) years of progressive Information Technology (IT) experience including at least two projects in technical areas including networking and/or Cisco Video Tele-Conferencing. - At least one project must have occurred within the past three (3) years. - Additional experience in the Video Teleconferencing arena, including deployment, troubleshooting, and supporting VTCs in a dynamic environment. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification - Implementing and Administering Cisco Solutions (CCNA) v1.0 ***AND*** - Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Work under general supervision, developing the requirements of a product/project from inception to conclusion. - Develop required specifications for simple to moderately complex problems. - Lead and coordinate with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters. - Work independently as a VTC Lead performing as shift lead duties for first, second, or third shifts, providing guidance and direction to VTC admins on the same shift in the VOC, VTC Operations Center. - Perform duties of VTC administrator while performing duties of junior engineer and/or VTC Lead. REQUIRED QUALIFICATIONS - Experience: - Two to Five (5) years of progressive Information Technology (IT) experience including at least two projects in technical areas including networking and/or Cisco Video Tele-Conferencing. - At least one project must have occurred within the past three (3) years. - Additional experience in the Video Teleconferencing arena, including deployment, troubleshooting, and supporting VTCs in a dynamic environment. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification - Implementing and Administering Cisco Solutions (CCNA) v1.0 ***AND*** - Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Design, configure, manage, and troubleshoot the Telecom/Collaboration architecture. - Develop the requirements to resolve or address current deficiencies in the infrastructure due to the changing demands of the current environment.  - Perform aspects of project management and communicate project statuses to project stakeholders.  - Work on installation and configuration of new devices, submitting ECRs to request IPs, ports, VMs when necessary.  - Work with Data Center POCs to secure rack, power, and connectivity.  - Develop required specifications to submit solutions for simple, moderate, and complex problems.  - Coordinate with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters. - Provide input to short/long-term strategies and participates in budget planning. - Capable of performing at/or above the Telecom Network Junior Engineer, and VTC Lead equivalencies. REQUIRED QUALIFICATIONS - Experience: - Five (5) years or more of progressive Information Technology (IT) experience including at least two projects in technical areas, including networking and/or Cisco Video Tele-Conferencing. - At least one project must have occurred within the past three (3) years. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification (One of the following): - Implementing and Administering Cisco Solutions (CCNP) v1.0 (preferred) - Implementing and Administering Cisco Solutions (CCNA) v1.0 (minimum) ***AND*** - Computing Environment Certification: - Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Monitor VTC calls for senior leaders as part of the white glove monitoring service for scheduled SIPR and NIPR VTC calls. - Provide support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling, while adhering to current STIG’s.  - Assign additional technical administrative duties such as performing CODEC updates. - Install, configure, maintain, and support AV/VTC equipment and systems. - Seek out and implement new ways to improve the efficiency and effectiveness of VTC operations. - Develop and implement disaster recovery and business continuity plans for VTC systems and networks. - Conduct regular audits of VTC systems to ensure compliance with security standards and best practices. REQUIRED QUALIFICATIONS - Experience: - Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing arena, including deployment, trouble shooting, supporting VTCs in a dynamic environment. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification - Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Monitor VTC calls for senior leaders as part of the white glove monitoring service for scheduled SIPR and NIPR VTC calls. - Provide support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling, while adhering to current STIG’s.  - Assign additional technical administrative duties such as performing CODEC updates. - Install, configure, maintain, and support AV/VTC equipment and systems. - Seek out and implement new ways to improve the efficiency and effectiveness of VTC operations. - Develop and implement disaster recovery and business continuity plans for VTC systems and networks. - Conduct regular audits of VTC systems to ensure compliance with security standards and best practices. REQUIRED QUALIFICATIONS - Experience: - Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing arena, including deployment, trouble shooting, supporting VTCs in a dynamic environment. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification - Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Monitor VTC calls for senior leaders as part of the white glove monitoring service for scheduled SIPR and NIPR VTC calls. - Provide support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling, while adhering to current STIG’s.  - Assign additional technical administrative duties such as performing CODEC updates. - Install, configure, maintain, and support AV/VTC equipment and systems. - Seek out and implement new ways to improve the efficiency and effectiveness of VTC operations. - Develop and implement disaster recovery and business continuity plans for VTC systems and networks. - Conduct regular audits of VTC systems to ensure compliance with security standards and best practices. REQUIRED QUALIFICATIONS - Experience: - Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing arena, including deployment, trouble shooting, supporting VTCs in a dynamic environment. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification - Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Provide support for DLA Information Operations AV/VTC equipment, including: - AV/VTC network connections and controllers - Wired/wireless interfaces - Audio controllers - Data interfaces - Cable TV - CCTV - Other miscellaneous AV/VTC equipment - Other commonly used peripherals within the Government computing environment - When not performing duties with respect to IPTV, is capable and able to fulfill duties of VTC administration in the VTC Operations Center (VOC). - Install, configure, maintain, and support IPTV/digital signage equipment. REQUIRED QUALIFICATIONS - Experience: - Three (3) years of progressive Information Technology (IT) experience in the Video Teleconferencing arena, including deployment, trouble shooting, supporting VTCs in a dynamic environment. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification - Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Develop the requirements of a product/project from inception to conclusion. - Develop required specifications for simple to moderately complex problems. - Lead and coordinate with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters. - Work independently as a VTC Lead performing as shift lead duties for first, second, or third shifts, providing guidance and direction to VTC admins on the same shift in the VOC, VTC Operations Center. - Perform duties of VTC administrator while performing duties of junior engineer and/or VTC Lead. REQUIRED QUALIFICATIONS - Experience: - Two to Five (5) years of progressive Information Technology (IT) experience including at least two projects in technical areas, including networking and/or Cisco Video Tele-Conferencing. - At least one project must have occurred within the past three (3) years. - Additional experience in the Video Teleconferencing arena, including deployment, troubleshooting, and supporting VTCs in a dynamic environment. - Exceptional communication skills both verbal and written; must be able to provide leadership for other VTC Administrators and training for new VTC Administrators. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification - Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Develop the requirements of a product/project from inception to conclusion. - Develop required specifications for simple to moderately complex problems. - Lead and coordinate with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters. - Work independently as a VTC Lead performing as shift lead duties for first, second, or third shifts, providing guidance and direction to VTC admins on the same shift in the VOC, VTC Operations Center. - Perform duties of VTC administrator while performing duties of junior engineer and/or VTC Lead. REQUIRED QUALIFICATIONS - Experience: - Two to Five (5) years of progressive Information Technology (IT) experience including at least two projects in technical areas, including networking and/or Cisco Video Tele-Conferencing. - At least one project must have occurred within the past three (3) years. - Additional experience in the Video Teleconferencing arena, including deployment, troubleshooting, and supporting VTCs in a dynamic environment. - Exceptional communication skills both verbal and written; must be able to provide leadership for other VTC Administrators and training for new VTC Administrators. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification - Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Develop the requirements of a product/project from inception to conclusion. - Develop required specifications for simple to moderately complex problems. - Lead and coordinate with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters. - Work independently as a VTC Lead performing as shift lead duties for first, second, or third shifts, providing guidance and direction to VTC admins on the same shift in the VOC, VTC Operations Center. - Perform duties of VTC administrator while performing duties of junior engineer and/or VTC Lead. REQUIRED QUALIFICATIONS - Experience: - Two to Five (5) years of progressive Information Technology (IT) experience including at least two projects in technical areas, including networking and/or Cisco Video Tele-Conferencing. - At least one project must have occurred within the past three (3) years. - Additional experience in the Video Teleconferencing arena, including deployment, troubleshooting, and supporting VTCs in a dynamic environment. - Exceptional communication skills both verbal and written; must be able to provide leadership for other VTC Administrators and training for new VTC Administrators. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification - Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices - Clearance: Must possess Secret Clearance.

RESPONSIBILITIES - Develop the requirements of a product/project from inception to conclusion. - Develop required specifications for simple to moderately complex problems. - Lead and coordinate with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters. - Work independently as a VTC Lead performing as shift lead duties for first, second, or third shifts, providing guidance and direction to VTC admins on the same shift in the VOC, VTC Operations Center. - Perform duties of VTC administrator while performing duties of junior engineer and/or VTC Lead. REQUIRED QUALIFICATIONS - Experience: - Two to Five (5) years of progressive Information Technology (IT) experience including at least two projects in technical areas, including networking and/or Cisco Video Tele-Conferencing. - At least one project must have occurred within the past three (3) years. - Additional experience in the Video Teleconferencing arena, including deployment, troubleshooting, and supporting VTCs in a dynamic environment. - Exceptional communication skills both verbal and written; must be able to provide leadership for other VTC Administrators and training for new VTC Administrators. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification - Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Design, configure, manage, and troubleshoot the Telecom/Collaboration architecture. - Develop the requirements to resolve or address current deficiencies in the infrastructure due to the changing demands of the current environment.  - Perform aspects of project management and communicate project statuses to project stakeholders.  - Work on installation and configuration of new devices, submitting ECRs to request IPs, ports, VMs when necessary.  - Work with Data Center POCs to secure rack, power, and connectivity.  - Develop required specifications to submit solutions for simple, moderate, and complex problems.  - Coordinate with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters. - Provide input to short/long-term strategies and participates in budget planning. - Capable of performing at/or above the Telecom Network Junior Engineer, and VTC Lead equivalencies. REQUIRED QUALIFICATIONS - Experience: - Five (5) years or more of progressive Information Technology (IT) experience including at least two projects in technical areas, including networking and/or Cisco Video Tele-Conferencing. - At least one project must have occurred within the past three (3) years. - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - SSCP - CND - Computing Environment Certification (One of the following): - Implementing and Administering Cisco Solutions (CCNP) v1.0 (preferred) - Implementing and Administering Cisco Solutions (CCNA) v1.0 (minimum) ***AND*** - Computing Environment Certification: - Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices - Clearance: - Must possess Secret Clearance.

RESPONSIBILITIES - Responsible for the overall program management and oversight of all activities. - Schedule, coordinate, and participate in ongoing working group meetings with the project stakeholders to track progress, synchronize project schedules, identify problem areas, provide technical input, and coordinate milestones.  - Draft, review and update documents and matrices, and provide status reports for all timelines, deployments, and upgrades.   - Draft, update, and maintain project schedules. - Coordinate modifications in the fielding schedule based on individual location period of non-disruptions, Authorized Service Interruptions, exercises, or conflicting high visibility activity that may be negatively impacted by fielding or upgrade of an enterprise capability or service.   - Track and monitor system outages, issues, interruptions. - Update and maintain charts, tables, graphs, reports, and diagrams that identify trends to assist in the analysis of these issues.   - Track and monitor capability and service fielded locations and locations targeted for fielding. - Provide input to Responsible, Accountable, Consulted, Informed (RACI) charts, support all coordination and finalization activities.   - Oversee the development, drafting, and maintenance of Lists of Materials (LOM), resource plans, and inventories to support planning, allocation, and deployment of hardware and software upgrades and licenses.   - Utilize approved Government technical document templates, processes, and procedures to develop, review, and submit all documentation for signature and release.   - Recommend changes to processes, standards, and technologies to improve service or delivery.   - Develop Course of Actions (COAs) outlining suggestions or change recommendations to the Government.   - Develop KPI and analysis reports to determine process effectiveness and residual risks.   - Determine gap analysis between existing and proposed technical capabilities, and formalize in system documentation, technical procedures, and test reports and results.   - Provide recommendations to the Government on project improvements to reduce overall costs, including input to business case analysis, cost benefit analysis, and e-business solutions.  - Review and analyze new initiatives and best practices and provide recommendations to the Government for use to improve areas within program management.  - Support the Government in identifying and developing functional requirements.  - Oversee the development and implementation and project plans for the successful migration of Army customers.   - Provide analysis and guidance to support the integration of all systems, capabilities, services, upgrades, and emerging capabilities into the Army service desk, ticketing incident management, request fulfillment, problem management, change management, asset and configuration management and knowledge management processes.   - Provide support for multiple spirals of a system, capability, or service life cycle, i.e., one location may be in the engineering phase while another has transitioned to operations, and others are still in the planning stage.   - Support all sunset actions when a system, capability, or service is identified for replacement.   - Participate in In-Progress Reviews (IPR), project meetings, technical meetings, and periodic video/teleconferences to provide the Government with a status on progress and accomplishments on tasks, schedule, and other issues. - Encourage compliance with project status, personnel, and funding reporting schedules. - Comply with all applicable security regulations, guidance, and procedures. - Complete and/or attend all required DoD, Army, and TekSynap training, as directed by the Government requiring activity. REQUIRED QUALIFICATIONS - Active DoD Top-Secret clearance - Minimum of 12+ years of related IT experience with (BS/BA) - Active PMI PMP Certification - Minimum of 10+ years of related IT experience - Prioritize the health, safety, and wellbeing of the TekSynap Workforce - Set consistently high expectations of quality and performance - Use critical thinking and reasoning to make decisions that benefit the entire team - Show notable attention to detail when managing projects - Approach decision-making without bias - Provide strong written and verbal communication - Sensible presentation and technical writing skill DESIRED QUALIFICATIONS - MA/MS in a technical discipline from an accredited college or university