Welcome to the TekSynap careers page! At TekSynap, we are Doing IT Different! Our mission is to challenge norms, redefine innovation, and create unique solutions that transform the technology landscape. We embrace the mission in order to inspire change and deliver unparalleled value to our clients and partners.
After applying, you can expect to hear from an employment manager within 48 hours. If you are considered for a position, an initial interview will be requested. During the conversation, the employment manager will review your background, qualifications, TekSynap benefits and answer your questions. Most roles also involve at least one additional conversation with the hiring manager.
Are you a current employee? Visit our internal portal via TekJobs.
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RESPONSIBILITIES
- Daily tasks include providing systems checks for workstations and telephones, responding to reports of workstations offline, and remediating within the same duty day.
- The job requires strong customer support and interpersonal skills.
- The ideal candidate will have some experience with windows...
RESPONSIBILITIES
- Serve as the first point of contact for Department of Transportation (DOT) end users, providing Tier 1 technical support and issue intake.
- Create, document, and manage Interactions and Incidents within the IT service management (ITSM) system in accordance with established procedures.
RESPONSIBILITIES
The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. The ability to interface well with customers at various levels of seniority in a variety of different fields is essential to success in this...
We are seeking an Information System Security Engineer (ISSE) to join our team supporting a government customer.
REQUIRED QUALIFICATIONS
Experience
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We are seeking an Information System Security Engineer (ISSE) to join our team supporting a government customer.
REQUIRED QUALIFICATIONS
Experience
- Familiarity with the use and operation of security tools including Tenable Nessus and/or Security...
We are seeking a IT Project Lead to join our team supporting a government customer
REQUIRED QUALIFICATIONS
Experience
- 10 years of relevant experience providing project management support for enterprise level IT projects
We are seeking a Senior Computer Scientist (Contract PM) to join our team supporting the FBI’s Counterterrorism Division.
REQUIRED QUALIFICATIONS
Experience
- Eight years of relevant experience in Computer Science
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We are seeking a Senior Computer Scientist (Contract PM) to join our team supporting the FBI’s Counterterrorism Division.
REQUIRED QUALIFICATIONS
Experience
- Eight years of relevant experience in Computer Science
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We are seeking a Quality Assurance Specialist to join our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians and handles approximately 4,000 tickets...
We are seeking a Problem Support Manager to join our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a...
We are seeking a Information System Security Officer (ISSO) to join our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000...
We are seeking an Incident Support Manager to join our team supporting a national law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians and handles approximately 4,000 tickets a...
We are seeking a Network Operations Lead to join our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians and handles approximately 4,000 tickets a...
We are seeking a Wireless Network Operations Center Lead to join our team supporting a national law enforcement agency NOC.
REQUIRED QUALIFICATIONS
Experience
- At least Ten (10) Plus years of experience with tactical communications integration, testing, programming, troubleshooting, and...
RESPONSIBILITIES
Provides oversight and guidance to team of technical professionals responsible for supporting Network infrastructure operations. Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) requirements and orders. Provides in-depth operational analysis of the Network and recommendations for IT alternatives in support of strategic modernization efforts. Responsible for the management of network performance and end-to-end service quality for the Network infrastructure. Responsible for the review and analysis of overall end-to-end network performance to maintain an...
We are seeking a Network Program Manager to join our team supporting a national law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians and handles approximately 4,000 tickets a...
We are seeking a highly skilled Senior Data Engineer to lead and execute critical engineering tasks in support of an advanced visual analytic application. This role requires a motivated and experienced individual with a deep understanding of data analytics, database architecture, and high-performance computing to deliver powerful analytic capabilities to our government client.
The Systems and Data Engineering Services effort requires highly skilled systems support staff to assist in engagement efforts, research support, and office management. Staff will be...
RESPONSIBILITIES
The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. The ability to interface well with customers at various...
We are seeking a Help Desk Manager to join our team!
REQUIRED QUALIFICATIONS
Experience
- Minimum of ten (10) years of experience in the NMCI NGEN technical arena.
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