Welcome to the TekSynap careers page! At TekSynap, we are Doing IT Different! Our mission is to challenge norms, redefine innovation, and create unique solutions that transform the technology landscape. We embrace the mission in order to inspire change and deliver unparalleled value to our clients and partners.
After applying, you can expect to hear from an employment manager within 48 hours. If you are considered for a position, an initial interview will be requested. During the conversation, the employment manager will review your background, qualifications, TekSynap benefits and answer your questions. Most roles also involve at least one additional conversation with the hiring manager.
Are you a current employee? Visit our internal portal via TekJobs.
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The TekSynap is seeking a Program Manager to
RESPONSIBILITIES
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Lead comprehensive business development and capture strategy for assigned DLA programs, with primary focus on DLA J62/Program Executive Office (PEO) opportunities
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Drive market penetration initiatives to establish TekSynap as a recognized leader within DLA application development and sustainment programs
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Overview
TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be responsible for managing and reporting on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across multiple IT service towers. This role requires a proactive leader with strong analytical, communication, and ITIL-aligned service management skills.
RESPONSIBILITIES
- Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting.
- Ability to efficiently manage and prioritize a workload of assigned tickets.
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RESPONSIBILITIES
- Obtains/Maintains a SME expertise on FDS-IM FuelsConnect solution, common Automatic Tank Gauging architecture, Inventory Management, and related enterprise fuel monitoring systems.
- Provides installation, configuration, maintenance, and operational support of specialized FuelsConnect software solution. To include installation, configuration and commissioning of the onsite Cellular devices and antenna packages.
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RESPONSIBILITIES
- Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting.
- Ability to efficiently manage and prioritize a workload of assigned tickets.
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RESPONSIBILITIES
- Acts as Job Controller/Change Manager for the Cyber Support Squadron (CySS) and works in coordination with three other squadron Job Controllers personnel.
- Responsible for distributing, tracking, and ensuring prioritization of all changes/jobs assigned to production work centers (PWCs) under their charge.
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RESPONSIBILITIES
- Provides technical guidance for directing and monitoring information systems operations. Designs, builds, and implements network systems.
- Directs compilation of records and reports concerning network operations and maintenance. Troubleshoots network performance issues.
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Responsibilities and Qualifications
RESPONSIBILITIES
- Perform a variety of technical and analytical project tasks focused on specialized Information Assurance (IA) and cybersecurity engineering.
- Integrate electronic processes and methodologies to identify, analyze, and resolve total system or technology-related IA...
RESPONSIBILITIES
- Perform a variety of technical and analytical project tasks related to specialized Information Assurance (IA) and cybersecurity engineering.
- Integrate electronic processes and methodologies to identify, analyze, and resolve complex system-level or technology-related IA issues.
- Analyze information security requirements to...
RESPONSIBILITIES
- Perform a variety of technical and analytical project tasks related to specialized Information Assurance (IA) and cybersecurity requirements.
- Integrate electronic processes and methodologies to identify, analyze, and resolve system-level and technology-based IA challenges.
- Analyze and interpret information security...
RESPONSIBILITIES
- Perform a variety of technical and analytical project tasks related to specialized Information Assurance (IA) and cybersecurity requirements.
- Integrate electronic processes and methodologies to identify, analyze, and resolve system-level and technology-based IA challenges.
- Analyze and interpret information security...
RESPONSIBILITIES
- The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches
- Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches
- Understand equipment capabilities to follow network...
RESPONSIBILITIES
- Oversee receiving, warehousing, and distribution operations.
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RESPONSIBILITIES
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Provide technical support and analysis related to switches, routers, firewalls, load balancers, encryptors, common routing protocols and telecommunications technologies.
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Ensure that all tickets are acknowledged and updated in accordance with government and contract lead guidance.
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RESPONSIBILITIES
- Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems.
- Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures.
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RESPONSIBILITIES
- Provide expert-level support, research, and analysis of exceptionally complex cybersecurity problems, processes, and solutions.
- Serve as a technical advisor to the Cybersecurity Assessment Program, delivering technical direction, interpretation, and alternative approaches to complex challenges.
- Apply advanced cybersecurity...
RESPONSIBILITIES
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Provide senior systems administrators and support to all incident escalation tickets that are unable to be resolved by Tier 1 personnel.
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Responsible for daily operations and health of the DFC infrastructure.
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Ensure the availability of the DFC...
RESPONSIBILITIES
- Ensure daily review of ServiceNow portal customer equipment requests, tasks and tickets are fulfilled in a timely manner, in accordance with DLA Asset Management policies.
- Provide daily customer and team support to facilitate both local and regional hardware requirements and requests.
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