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Job Locations US-VA-Arlington
RESPONSIBILITIES - Develop and maintain a comprehensive training program in accordance with DISAC 310-70-1, tailored to the specific requirements of technical control facility operations. - Develop a training plan and schedule for all personnel, ensuring coverage of key technical areas and compliance with contract requirements. - Provide hands-on training on troubleshooting circuits configured in the Tech Control training lab to simulate operational environments. - Configure and maintain the Tech Control training lab with equipment simulating actual tech control equipment, trunks, and circuits. - Conduct weekly in-person training classes for initial station qualification and periodic classes thereafter to maintain training currency. Training must include hands-on training on troubleshooting circuits configured in the Tech Control training lab to simulate operational circuits. - Monitor and maintain training records for all personnel. - Stay updated on advancements in telecommunications technology and incorporate relevant changes into training programs. - Collaborate with other departments to ensure training programs align with organizational goals and objectives. - Experience with BICSI installation regulations and standards. REQUIRED QUALIFICATIONS - Experience: - 5+ years of experience in Technical Control Facility Operations or a closely related field - Certifications: - CompTIA Security+ CE - Computing Environment Certification: - CCNA or CCNA Collaboration - Clearance: Must possess Top Secret/SCI clearance
Category
Information Technology
ID
2024-6468
Job Locations US-VA-Arlington
RESPONSIBILITIES - Provide circuit restoration, fault isolation, and status reporting services in accordance with DISAC policies and procedures. - Conduct circuit engineering, system engineering, Quality Control (QC), testing, trend analysis, and performance monitoring. - Ensure compliance with DISA regulations and local JSP policies. - Prepare and review all work products for technical and grammatical correctness. - Update and maintain Documentation Style Guides and templates. - Receive, log, track, and resolve trouble tickets from various sources. - Implement and enforce quality control measures in accordance with DISAC and local JSP policies to ensure adherence to operational procedures and standards. - Conduct regular audits and inspections of circuit engineering, system engineering, and maintenance activities to verify compliance with established protocols and specifications. - Develop and maintain a robust QC testing program to evaluate equipment performance, identify faults, and ensure optimal functionality of telecommunications networks. - Analyze trend data and performance metrics to identify areas for improvement and implement corrective actions as necessary. - Collaborate with stakeholders to address customer feedback and resolve issues related to service quality or performance. - Monitor and track circuit restoration and fault isolation activities to ensure timely response and resolution of service disruptions. - Review documentation, reports, and incident logs to verify accuracy, completeness, and alignment with regulatory requirements. - Provide training and guidance to personnel on QC procedures, standards, and best practices to promote a culture of quality excellence within the technical control facility. - Maintain documentation of QC processes, findings, and corrective actions taken for internal records and compliance purposes. - Serve as a point of contact for QC-related inquiries, audits, or assessments conducted by regulatory agencies or external stakeholders. - Experience with BICSI installation regulations and standards. REQUIRED QUALIFICATIONS - Experience: - 3-5 years of relevant experience - Certifications: - CompTIA Security+ CE - Computing Environment Certification: - CCNA or CCNA Collaboration - Clearance: Must possess Top Secret/SCI clearance
Category
Information Technology
ID
2024-6467
Job Locations US-VA-Arlington
RESPONSIBILITIES - Provide round-the-clock support and monitoring of technical control operations, responding to trouble tickets, inquiries, and service requests from customers, DISA, and JSP service desks. - Maintain COMSEC integrity for both PPTCFs including COMSEC inventories, keying material (KEYMAT) loading, and destruction in compliance with DoD standards. - Generate regular reports and metrics on CAB performance, ticket resolution rates, customer satisfaction scores, and other key performance indicators, providing insights and recommendations for continuous improvement initiatives. - Monitor and maintain the functionality of TCF equipment, including communication lines, cryptographic devices, and control systems. - Ensure secure and uninterrupted data transmission within the facility. - Respond to alarms and troubleshoot technical issues within the TCF environment. - Conduct routine preventive maintenance checks on equipment to identify and address potential problems. - Implement and adhere to strict security protocols for handling classified information within the TCF. - Maintain accurate and up-to-date logs of system activity and security incidents. - Assist with security inspections and audits of the TCF. - Install, configure, and maintain network hardware and software within the TCF. - Provide technical support to users accessing the TCF systems. - Assist with implementing new technologies and procedures within the TCF environment. - Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits. - Provide comprehensive technical support and maintenance services to the Pentagon Primary Technical Control Facility (PPTCF), Pentagon Alternate Technical Control Facility (PATCF), and Mark Center. - Experience with BICSI installation regulations and standards. REQUIRED QUALIFICATIONS - Experience: - 2-5 years’ experience - Certifications: - CompTIA Security+ CE - Computing Environment Certification: - CCNA or CCNA Collaboration - Clearance: Must possess Top Secret/SCI clearance
Category
Information Technology
ID
2024-6466
Job Locations US-NM-Albuquerque
RESPONSIBILITIES   - Assist in designing all new developments in VMWare to ESXi Host - Support the design and impact of all new deployments in support of VMware Horizon on-premises VDI - Coordinate with internal and external agencies to ensure interoperability - Assist in leading the development and implementation of senior management and customer O&M and future need requirements into detailed technical solutions - Support aspects of Systems Engineering and integration activities for systems managed by RVI  - Provide systems engineering documentation in support of new and existing systems - Provide technical planning to support new and existing systems, with specific guidance and direction by the government, on how to execute a requirement-based project - Support lifecycle engineering to identify and manage requirements for systems managed by RVI to include sustainment, technology evolution and system disposal - Identify Risks and analyze the uncertainties and develop plans to reduce the likelihood and consequences of those uncertainties  - Create and maintain system engineering documents such as the System Engineering Plans (SEP) for the overall systems engineering, SSDDs, IDDs, and Requirements Verification Traceability Matrix (RVTM) of designated systems within the PRS Enterprise - Ensure documents and drawings are compliant with standards for system engineering reference models – such as the Department of Defense Architectural Framework (DoDAF) as they apply to the implementation and specification of system engineering processes - Proven experience as a VMware Engineer or in a similar role, with a deep understanding of VMware virtualization technologies (vSphere, ESXi, vCenter Server). - Understand snapshot, cloning and vMotion. - Ample experience with VMs and application migrations in general. REQUIRED QUALIFICATIONS - Active Secret clearance  - Active IAT Level II Certification - 7 Years of relevant experience - Experience with VMware Horizon and knowledge of VDI - Must have familiarity with the following: - DNS - DHCP - Active Directory w/smartcard logins - GPO - Powershell - ePO/HBSS/McAfee - SQL Server - SCCM - WSUS - Hyper-V - MS Failover Cluster DESIRED QUALIFICATIONS - VMware certifications (such as VCP, VCAP, VCIX) are highly desirable. - MCSE certification. - Experience with vRealize tools such as vROPs, VRNI, HCX, and vCloud. - Expertise with metro or stretched cluster, VMware vSAN, in a standalone cluster as well as the stretched cluster and data replications. - Expertise with VMware affinity rules, High availability, and DRS as well as host patching and upgrades. - Good understanding of stretched cluster networking requirements, VMware and network ports and protocol, vSAN policies, VMware vCenter 7 and ESXi 7, and security requirements, ESXi 7 STIG and certificates requirements. - Understanding of data deduplication, compression and encryption, witness site and its rule, and nested nodes. - Proficiency in troubleshooting VMware-related issues, analyzing logs, and diagnosing performance problems. - ITSM knowledge and experience, particularly with Remedy.
Category
Systems Administrator/Engineer
ID
2024-6398
Job Locations US-VA-Fort Belvoir
RESPONSIBILITIES - Provide Splunk Engineer Expertise for the Operations and Maintenance of Splunk Enterprise, Splunk Enterprise Security; Splunk IT Service Intelligence for a DoD organization - Splunk Team Responsibilities include: - Splunk System Administration - New Solution design and implementation - Red Hat system configuration - Security Analytics - Splunk System reports and visualization development - Update and maintenance of technical documentation and diagrams - Splunk System functional assessments and operations and performance testing - Splunk System consulting and user training, - Splunk System Tier-III support services - Development of Splunk system technical documentation and SOPs - Splunk Architecture analysis and improvement, including fault tolerance and/or high availability - Splunk Architecture improvement roadmap development - Continuity of Business and Disaster Recovery design analysis and improvement implementation for the Splunk Architecture - Installation, configuration, management, and optimization of Splunk software - Monitoring and optimization of Splunk Architecture performance - Analysis and improvement of configuration of data collection and data mapping - Analysis, improvement, and implementation of backup strategy for the Splunk Architecture   REQUIRED QUALIFICATIONS ·      4+ years of relevant experience ·        Top Secret Clearance with SCI eligibility ·        Active IAT Level II certification or IAM Level I or IASAE Level I certification ·        Splunk Enterprise Certified Admin or Splunk Architect certification required
Category
Information Technology
ID
2024-6392
Job Locations US-DC-Washington
RESPONSIBILITIES   End-User Support - Provide end user support services for hardware and software. - Implement Tier 0 self-service capability for user password resets, frequently asked questions (FAQs), and web-based entry for other requests and incidents. - Process request, incidents, and problems per defined Service Level Agreements (SLAs). - Provide support for technology enhancements. - Manage, monitor, track, and resolve all support request tickets and provide daily updates. - Provide a service desk call center support from 0600 – 1800 Monday – Friday. - Serve as the Tier 1 and Tier 2 point of contact for the Commission’s users’ IT needs via phone, email, and walk-up. - Maintain a searchable knowledge base of support information. - Maintain a service catalog and self-service software request system. - Provide user support via remote connectivity. - Provide basic incident evaluation, fault isolation, analysis, and troubleshooting, and resolution of issues, or escalate if required. - Develop All Hands communications for network services status, planned outages, etc, - Provide file access management and restore of lost or damaged files. - Create and maintain standard operating procedures (SOPs) for end users and end user support. - Experience in desktop application management, programming languages, common operating systems, software proficiency, technical writing, and data analysis. - Maintain the asset inventory database, perform automated and manual audits. - Provide hardware and software inventory management. Account and Identity Management - Provide full account lifecycle management using Microsoft Active Directory Domain Services. - Ensure user and computer account attributes and directory information is up to date. Endpoint Management and Support - Ensure stock of imagined devices are ready for rapid deployment. - Maintain a standard workstation baseline configuration image per approved USITC secure configuration standards. - Ensure workstation deployments follow a defined checklist prior to production deployment ensuring systems are fully patched, anti-virus software and System Center Configuration Manager (SCCM) software are installed. - Use remote diagnosis and tools to resolve incidents. - Provide technical support for client endpoints: incident analysis, fault isolation troubleshooting, and remedial/restoration actions after escalation to resolve tickets. - Maintain and enforce a software whitelist containing approved software titles and versions. - Resolve basic issues to printers, copiers, faxes, and multifunction devices. - Coordinate with external contractors for assets under warranty. - Perform software installations using automated remote deployment mechanisms. - Provide software/application training as needed. - Provide support for Mobile Device Management (MDM) software. - Provide support for Unified Communications as a Service (UCaaS) devices. Vulnerability Management - Subscribe to and monitor for patch releases for all items on the software whitelist. - Provide vulnerability resolution and remediation services for the operating system and applications installed on client endpoint devices. - Provide Microsoft desktop whitelisting support for all USITC software. - Maintain approved software for desktops, ticketing solution, printers. - Ensure software is patched to current levels before deployment. - Provide virus scanning and remediation services for client endpoints. - Ensure endpoint devices and network printers are fully patched and that anti-virus software is up to date.   REQUIRED QUALIFICATIONS - 4+ years of experience in a Tier 2 or equivalent technical support role. - Proficient in using ServiceNow for incident and problem management. - Strong analytical and critical thinking skills - Excellent verbal and written communication skills - High school diploma - Proficiency with word processing, spreadsheets, databases, and other Office Suite applications - US Citizen - Active Secret Clearance - Preferred: - ITIL Foundation knowledge (certification preferred). - Experience with automated patch management tools. - Basic scripting or programming skills. - Technical certification, or HDI Certification
Category
Information Technology
ID
2024-6390
Job Locations US-VA-Arlington
RESPONSIBILITIES - Support the overall telecommunication system configuration management using the Government-provided network infrastructure and management tools, particularly the NetPlus system. - Ensure the maintenance and accessibility of the NetPlus infrastructure, generate standard and custom reports, and collaborate with various stakeholders to ensure the smooth operation of the telecommunication systems. - Maintain and administer the NetPlus infrastructure, ensuring continuous accessibility and performance. - Conduct server patching and ensure the system's compliance with security standards. - Generate standard reports to include Line counts, Circuit counts, and Usage reports. - Support overall telecommunication system configuration management using NetPlus. - Ensure proper configuration of the NetPlus system to collect Call Detail Reporting information accurately. - Maintain documentation related to the NetPlus system, including system manuals and software updates. - Provide technical support for any issues related to the NetPlus system. - Previous experience in administering and maintaining network infrastructure, preferably with experience in telecommunication systems. - Proficiency in using network management tools, particularly NetPlus. REQUIRED QUALIFICATIONS - Experience: - 3+ years in networking and system administration. - Certifications: - Netplus - CompTIA Network + - Clearance: - Must possess a Secret clearance
Category
Information Technology
ID
2024-6389
Job Locations US-VA-Arlington
RESPONSIBILITIES - Operate and maintain Government-furnished telephone/telecommunications equipment, including VoIP, VoSIP, ACD, and TDM technologies. - Involves implementing preventive maintenance programs, monitoring system performance, troubleshooting incidents, and collaborating with stakeholders to meet operational objectives. - Develop and execute preventive maintenance programs to keep the voice infrastructure up to date with patches, upgrades, and security/compliance requirements. - Continuously monitor voice systems' performance, report on performance, and take corrective actions. - Respond to customer incident tickets promptly and restore systems and services to full operational capability. - Maintain and update all as-built design and O&M manuals for equipment, ensuring compliance with government standards. - Conduct periodic tests, inspections, and preventive maintenance for telecommunications systems. - Ensure system and subsystem operation meets specified performance requirements. - Develop and execute test plans for voice services, ensuring industry standards compliance. - Proven experience in operating and maintaining VoIP and VoSIP systems. - Experience with troubleshooting and resolving voice infrastructure incidents. - Experience working with Cisco Unified Communications Manager (CUCM).   REQUIRED QUALIFICATIONS - Experience: - 3+ years working with Cisco Unified Communications Manager (CUCM) or similar PBX systems. - Certifications: - Cisco Certified Network Associate (CCNA) Collaboration - Cisco Certified Network Professional (CCNP) Collaboration - Clearance: - Must possess a Secret clearance
Category
Information Technology
ID
2024-6388
Job Locations US-VA-Arlington
RESPONSIBILITIES - Responsible for overseeing the operation, maintenance, and support of the Mission Assurance Decision Support System (MADSS) in accordance with DISAC regulations and local JSP policies. - Ensure the availability, reliability, and security of telecommunications network services, including secure and non-secure voice, data, optical, and digital message traffic services. - Conduct real-time and predictive assessments on operational impacts due to disruptions on the DODIN and its supporting infrastructure. - Input critical and non-critical circuits into the MADSS database. - Provide designated on-site MADSS support during normal JSP workdays. - Attend MADSS-related Technical Working Groups (TWGs) via teleconference. - Prepare and submit monthly reports detailing MADSS activities, including circuit status, trend analysis, trouble ticket status, and completion reports. - Establish and maintain a trend analysis program on all circuits, trunks, links, and systems. - Institute and maintain a Training Program in accordance with DISAC standards. - Ensure compliance with DISAC regulations and guidelines for circuit installations and maintenance. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Strong understanding of network operations, security protocols, and compliance requirements. REQUIRED QUALIFICATIONS - Experience: - 5+ years of relevant experience in network administration, telecommunications, or a related field. - Certifications: - CompTIA Security + CE - Clearance: - Must possess a Top Secret/SCI clearance
Category
Information Technology
ID
2024-6386
Job Locations US-VA-Arlington
RESPONSIBILITIES - Maintain, coordinate, and manage installation of JSP offered services for all outside plant infrastructure. - Provide daily updates on OSP activities and coordinate meetings with relevant stakeholders. - Read and develop construction-related plans and drawings and interface with commercial vendors and utility officials. - Process WHS and State/Local Government permits for OSP activities and coordinate Pentagon Reservation access for supporting vendors. - Provide site surveys and data for projects involving outside plant installations. - Comply with BICSI and JSP OSP standards and provide monthly records of surveys, permits, tickets closed, and meetings attended. - Develop, perform, and coordinate tickets for outside plant incidents and provide emergency restoration services upon notification of OSP-related outages. - Conduct detailed surveys of MHs, HHs, and A-Ring tunnel infrastructure and provide corrective actions as needed. - Capture and update data related to infrastructure condition, duct fill, and maintenance requirements. - Develop comprehensive plans for bringing OSP infrastructure into compliance with standards when non-compliance is identified. - Manage and complete emergency restoration services for OSP infrastructure upon notification of incidents. REQUIRED QUALIFICATIONS - Experience: - 3-5 years’ experience - Clearance: Must possess Secret clearance
Category
Information Technology
ID
2024-6385
Job Locations US-VA-Arlington
RESPONSIBILITIES - Responsible for overseeing all activities related to the installation, maintenance, coordination, and management of the infrastructure. - Perform installation activities including operation, maintenance, and sustaining engineering related to cable trays, copper, coax, fiber, and associated elements. - Ensure compliance with ANSI/TIA/EIA standards and uphold industry best practices. - Provide infrastructure maintenance and clean-up for all Telecommunications Rooms at designated locations. - Conduct on-site surveys, develop maintenance plans, and ensure adherence to standards. - Use Government-approved ticketing system to track and provide completion status for all installs, surveys, moves, adds, and changes. - Perform QA before equipment/installation is released for customer connectivity. - Maintain detailed configuration "as-built" drawings supporting survey findings. - Provide support to break-fix support personnel for emergency and non-emergency incidents and ensure timely restoration.   REQUIRED QUALIFICATIONS - Experience: - 3+ years of experience in the field of network engineering or a related area. - Certifications: - CompTIA Security + CE - Computing Environment Certification (one of the following): - Cisco Certified Network Associate (CCNA) - Cisco Certified Network Professional (CCNP) - Clearance: - Must possess a Top Secret/SCI clearance
Category
Information Technology
ID
2024-6384
Job Locations US-VA-Arlington
RESPONSIBILITIES - Perform COMSEC changeover, equipment check, pick-up, issue, and destruction. - Manage Type-1 bulk encryption and comply with COMSEC handling procedures. - Store, handle, operate, and destroy key materials according to established protocols. - Ensure compliance with DoDI 5220, NISPOM, and local SOPs for COMSEC handling. - Maintain physical possession and continuous attendance of COMSEC material. - Safeguard and transport classified information and material as required. - Maintain two-person COMSEC integrity when handling equipment and devices. - Ensure proper identification and destruction of scheduled KEYMAT canisters. - Conduct inventory of all KEYMAT prior to storage container re-locking. - Notify designated government personnel of any discrepancies or security violations. REQUIRED QUALIFICATIONS - Experience: - 2-5 years’ experience - Clearance: Must possess Top Secret/SCI clearance
Category
Information Technology
ID
2024-6383
Job Locations US-VA-Arlington
RESPONSIBILITIES - Perform activations, deactivations, installations, relocations, and upgrades of equipment and services in accordance with customer requirements and JSP guidelines. Ensure all tasks are completed within the defined scope and timeframe. - Adhere to JSP’s change management process for tracking and executing MACs via service request tickets. Collaborate with stakeholders to accommodate voice, video, and data requirements while maintaining accountability and traceability. - Conduct root-cause analysis on recurring problems related to MACs, networks, and systems. Provide insights and recommendations for improvement, contributing to the Monthly MAC Report. - Utilize tracking systems to monitor MAC requests and make progress accessible to customers and government oversight. Ensure transparency and accountability throughout the MAC process. - Respond to, coordinate, and manage all Change Requests for additions, removals, and modifications to Government Furnished Equipment (GFE) maintenance coverage. Prepare, submit, and track CRQ approvals, ensuring compliance with configuration and change management processes. - Maintain accurate records of MAC activities in the Configuration Management Database (CMDB) and prepare monthly summary reports detailing MAC locations, timelines, and statuses. - Follow established change and configuration management policies and processes to ensure appropriate change control and asset accountability. - Treat customer requests outside the scope of MACs as new project Engineering Change Proposal (ECP) requests. Coordinate with relevant teams to address and fulfill these requests effectively. - Provide additional effort for Voice MACs, including Line Provisioning and Phone deployment. Ensure standard MAC metrics, timeframes, and deliverables are met, meeting the requirements of Pentagon and other NCR locations under JSP purview. - Engage with customers to gather and verify requirements, document changes, and input them into billing systems accurately. Coordinate access and deploy phones, ensuring full operational functionality and customer satisfaction. - Support migration from TDM to VoIP services in authorized locations, ensuring seamless transitions and adherence to protocols. - Program call tree and Interactive Voice Response functionality on the Automated Call Distribution System (ACDS), contributing to overall system functionality and efficiency. REQUIRED QUALIFICATIONS - Experience: - 2-5 years’ experience - Certifications: - BICSI Installer certification - Fiber Optics Installer (FOIC) - Clearance: Must possess Top Secret/SCI clearance
Category
Information Technology
ID
2024-6382
Job Locations US-VA-Arlington
RESPONSIBILITIES - Develop and maintain a proficient team to execute MACs in accordance with established procedures and service level agreements (SLAs). - Utilize existing bench stock materials to complete MAC tasks efficiently, including port activations, deactivations, VLAN extensions, VPN configurations, and other network-related activities. - Follow JSP's change management process to track and execute MACs via service request tickets, ensuring compliance with customers' voice, video, and data requirements. - Conduct root-cause analysis on recurring problems related to MACs, networks, and systems, and include findings in the Monthly MAC Report. - Track MAC requests via service request tickets and maintain accessibility of the tracking system for customers and government oversight. - Respond, coordinate, and manage all Change Requests (CRQs) for additions, removals, and modifications to the Government Furnished Equipment (GFE) maintenance coverage. - Update the Configuration Management Database (CMDB) and prepare monthly summary reports of Moves, Adds, and Changes performed. - Treat customer requests that are out of scope of MACs as new project Engineering Change Proposal (ECP) requests. - Provide additional effort for Voice MACs, including Line Provisioning, Phone deployment, migration from TDM to VoIP services, and programming call tree and Interactive Voice Response functionality on the ACDS. - Monitor network performance, make recommendations for improvement, and ensure compliance with Performance Work Statements (PWS), MOAs/MOUs, and SLAs. - Document and report repair actions in ticketing systems, using Government-provided tools for Performance and Fault Management. REQUIRED QUALIFICATIONS - Experience: - 5-10 years’ experience - Certifications: - DoD Approved 8570 Baseline Certification: Category IAT Level II - CCNA Security - CySA+ - GICSP - GSEC - CompTIA Security+ CE - SSCP - CND - Network Administrator / Engineer Certification - Computing Environment Certification (one of the following): - Cisco Certified Network Associate (CCNA) - Another DoD 8570 Certificate - Clearance: Must possess Top Secret/SCI clearance
Category
Information Technology
ID
2024-6381
Job Locations US-VA-Arlington
RESPONSIBILITIES - Oversee activations/deactivations, installations, relocations, and upgrades of equipment, including all active and passive work. - Ensure adherence to defined MACs, including simple moves of hardware, ports, and/or office setups. - Provide strategic direction and technical expertise in communications distribution design for MAC projects. - Review and approve design proposals, ensuring alignment with industry standards and best practices. - Develop comprehensive design documentation for MAC activities, including schematics, diagrams, and specifications. - Ensure adherence to regulatory requirements, building codes, and customer specifications in all design deliverables. - Maintain accurate records of design changes and revisions throughout the MAC lifecycle. - Conduct thorough design reviews to identify potential risks, conflicts, or inefficiencies. - Implement quality assurance processes to validate the integrity and functionality of communication infrastructure designs. - Collaborate with stakeholders to address design feedback and incorporate necessary revisions. - Develop project plans and timelines for MAC initiatives, considering design requirements, resource availability, and customer deadlines. - Coordinate with internal teams, subcontractors, and external stakeholders to ensure seamless execution of MAC projects. REQUIRED QUALIFICATIONS - Experience: - 5 years’ experience - Certifications: - Registered Communications Distribution Designer (RCDD) Certification - Clearance: Must possess Top Secret/SCI clearance
Category
Information Technology
ID
2024-6380
Job Locations US-VA-Arlington
RESPONSIBILITIES - Perform installation, operation, maintenance, and engineering tasks related to cable trays, copper, coax, and fiber cables within Telecommunication Rooms (TRs) and other designated areas. - Conduct on-site surveys and provide detailed reports on survey findings and upcoming plans. - Develop and implement maintenance plans to address infrastructure corrections. - Ensure compliance with ANSI/TIA/EIA standards and other relevant industry guidelines. - Maintain records and configuration management of all decommissioning activities. - Perform quality assurance checks before equipment/installation is released for customer connectivity. - Adhere to safety procedures for all maintenance, installation, and cleanup activities within TRs and designated areas. - Report all critical incidents and safety concerns to appropriate personnel promptly. - Coordinate installation and maintenance of outside plant infrastructure, including manholes, handholes, and OSP facilities. - Provide daily updates, conduct meetings, and interface with vendors and utility officials as necessary. - Process permits for WHS and state/local government regulations and track approvals/denials. - Conduct site surveys and feasibility studies for outside plant projects, ensuring compliance with industry standards. - Provide point-to-point dark fiber leases for Government facilities in the NCR region. - Perform fiber restoration, splicing, testing, and routine maintenance as required. - Ensure compliance with lease agreements and provide timely support for any service disruptions. REQUIRED QUALIFICATIONS - Experience: - 2-5 years’ experience - Certifications: - Data Cabling Installer (DCI) certification - Fiber Optics Installer (FOIC) certification - Clearance: Must possess Top Secret/SCI clearance
Category
Information Technology
ID
2024-6379
Job Locations US-VA-Arlington
RESPONSIBILITIES - Develop detailed technical design plans for inside plant infrastructure, including cable routing, termination points, and equipment layout. - Create comprehensive as-built drawings and documentation for all installations, ensuring accuracy and compliance with industry standards. - Perform installation, operation, maintenance, and engineering tasks related to cable trays, copper, coax, and fiber cables within Telecommunication Rooms (TRs) and other designated areas. - Conduct on-site surveys and provide detailed reports on survey findings and upcoming plans. - Develop and implement maintenance plans to address infrastructure corrections. - Ensure compliance with ANSI/TIA/EIA standards and other relevant industry guidelines. - Maintain records and configuration management of all decommissioning activities. - Perform quality assurance checks before equipment/installation is released for customer connectivity. - Adhere to safety procedures for all maintenance, installation, and cleanup activities within TRs and designated areas. - Report all critical incidents and safety concerns to appropriate personnel promptly. - Coordinate installation and maintenance of outside plant infrastructure, including manholes, handholes, and OSP facilities. - Provide daily updates, conduct meetings, and interface with vendors and utility officials as necessary. - Process permits for WHS and state/local government regulations and track approvals/denials. - Conduct site surveys and feasibility studies for outside plant projects, ensuring compliance with industry standards. - Provide point-to-point dark fiber leases for Government facilities in the NCR region. - Perform fiber restoration, splicing, testing, and routine maintenance as required. - Ensure compliance with lease agreements and provide timely support for any service disruptions. REQUIRED QUALIFICATIONS - Experience: - 2-5 years’ experience - Certifications: - Registered Communications Distribution Designer (RCDD) certification - Clearance: Must possess Top Secret/SCI clearance
Category
Information Technology
ID
2024-6378
Job Locations US-VA-Arlington
RESPONSIBILITIES - Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/help desk and service restoral team activities. - Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). - Conduct corrective and preventative maintenance activities for the JSP Transport Network. - Develop and maintain project plans, schedules, and status reports. - Coordinate project activities, resources, and deliverables to ensure timely completion. - Facilitate regular project meetings and communication with stakeholders. - Identify, assess, and mitigate project risks and issues. - Develop risk management plans and implement mitigation strategies. - Monitor project performance indicators and adjust plans as needed to address potential risks. - Establish quality standards and ensure adherence to project requirements. - Conduct regular quality reviews and audits to assess project deliverables. - Implement corrective actions to address any deviations from quality standards. - Maintain accurate project documentation, including meeting minutes, action items, and decision logs. - Prepare regular status reports and presentations for project stakeholders. - Ensure compliance with documentation standards and regulatory requirements. - Manage project change requests and assess their impact on scope, schedule, and budget. - Develop change management plans and coordinate implementation with stakeholders. - Communicate changes effectively to ensure understanding and buy-in from project team members and stakeholders. - Implement best practices and lessons learned from previous projects. REQUIRED QUALIFICATIONS - Experience: - 2-5 years’ experience - Clearance: Must possess Secret clearance
Category
Information Technology
ID
2024-6377
Job Locations US-VA-Arlington
RESPONSIBILITIES - Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/help desk and service restoral team activities. - Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). - Conduct corrective and preventative maintenance activities for the JSP Transport Network. - Develop and maintain project plans, schedules, and status reports. - Coordinate project activities, resources, and deliverables to ensure timely completion. - Facilitate regular project meetings and communication with stakeholders. - Identify, assess, and mitigate project risks and issues. - Develop risk management plans and implement mitigation strategies. - Monitor project performance indicators and adjust plans as needed to address potential risks. - Establish quality standards and ensure adherence to project requirements. - Conduct regular quality reviews and audits to assess project deliverables. - Implement corrective actions to address any deviations from quality standards. - Maintain accurate project documentation, including meeting minutes, action items, and decision logs. - Prepare regular status reports and presentations for project stakeholders. - Ensure compliance with documentation standards and regulatory requirements. - Manage project change requests and assess their impact on scope, schedule, and budget. - Develop change management plans and coordinate implementation with stakeholders. - Communicate changes effectively to ensure understanding and buy-in from project team members and stakeholders. - Implement best practices and lessons learned from previous projects. REQUIRED QUALIFICATIONS - Experience: - 8-10 years’ experience - Certifications: - Network Administrator/Engineer Certification - Clearance: Must possess Secret clearance
Category
Information Technology
ID
2024-6376
Job Locations US-VA-Arlington
RESPONSIBILITIES - Familiar with BICSI rules, regulations, and standards. - Knowledge in the use of network cabling test equipment including network testers, copper cable testers, fiber OTDRs and fiber power meters. - Analyze, administer, and maintain telecommunications and network cabling infrastructure. - Ensure the baseline configuration of all network assets and point-to-point circuits, are documented, and configured according to DoD and JSP engineering standards. - Ensure all systems are properly baselined, tested, and validated in accordance with DISA’s STIG prior to deployment. - Conduct regular audits and quality checks to ensure accuracy and completeness of network assets and configurations. - Use cable testing equipment, such as cable testers, multimeters, and optical power meters. - Familiarity with cable management techniques to ensure neat and organized cable runs. - Provide a basic understanding of IP networking concepts, including TCP/IP, subnetting, and VLANs. - Ability to work at heights and in confined spaces, adhering to safety protocols at all times. - Analyze, administer, and maintain telecommunications and network cabling infrastructure. - Dress, terminate, and test cables and components. - Ability to work with power tools and ladders. - Test, locate, install, and repair cabling infrastructure associated with trouble calls, and perform routine maintenance. - Install, maintain, and repair voice and data communications systems. - Identify, track, and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standards. REQUIRED QUALIFICATIONS - Experience: - 2-4 Years Experience - Certifications: - Data Cabling Installer (DCI) certification - Fiber Optics Installer (FOIC) certification - Clearance: Must possess Secret clearance
Category
Information Technology
ID
2024-6375