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RESPONSIBILITIES
- Own overall responsibility for ITSMS process handling on the Service Desk;
- Manage all Service Desk supervisors;
- Coordinate Service Desk staff training sessions;
- Liaise with the FDIC Service Delivery Designee;
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RESPONSIBILITIES
- Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software.
- Lead teams in the performance of onsite Updates, Configuration changes, or Software installations. Lead teams in the performance of bulk MACDs.
- Lead technical Support and setup during special events such as...
RESPONSIBILITIES
- Assist the Intermediate Network Engineer and on-site government personnel in responding to and managing any tickets, alerts, or communications that come into the Network Operations Center.
- Follow up with other government and contractor personnel on outstanding ticket updates.
- Observe the actions of other contractor personnel...
RESPONSIBILITIES
- Evaluate and analyze the cost of Regional IT requirements within CNIC’s NMCI IT Inventory budget (approximately $15M) during the execution of the Task Order process.
- Analyze, update, and maintain budgetary spreadsheets related to CNIC’s NMCI fiscal...
RESPONSIBILITIES
- Serve as the subject matter expert on the NMCI/NGEN contract, providing training and education to CNIC users and IT staff on NMCI/NGEN processes and expected service delivery timelines.
- Develop and deliver training materials and sessions to ensure a comprehensive...
RESPONSIBILITIES
- Maintain a comprehensive understanding of the NMCI/NGEN Contract, Service Level Requirements (SLRs), and the Requirement to Award Process Tool (RAPT).
- Ensure compliance with contract specifications and oversee the execution of unique technical requirements during...
RESPONSIBILITIES
- Ensure adherence to CNIC Instruction 2000.2C regarding the management and use of government-owned wireless devices by Commander Navy Installations Command personnel.
- Implement best practices and economical solutions to meet government audit and accountability...
RESPONSIBILITIES
- Maintain a comprehensive understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). - Ensure compliance with contract specifications and Service Level Agreements (SLA).
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RESPONSIBILITIES
- Clarifying the scope of work requests with the Contracting Officer's Representative (COR) and/or Government Project Leads (GPL)
- Receiving work requests from the Contracting Officer's Representative (COR) and/or Government Project Leads (GPL)
- Developing and maintaining of project plans to track each of the major initiatives with NCSC Program
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RESPONSIBILITIES
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Serves as the principal Active Directory SME
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Leads all phases of active directory and daily operations
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Develops solutions to complex problems that require the...
RESPONSIBILITIES
The Senior Systems Administratoris expected to be able to
The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support, diagnosis, and coordination with specialized support groups. Utilize several network monitoring tools to ensure the viability of the network, while responding to a variety of hardware and software issues. Serves as a direct point of contact for customer, service provider and internal staff interaction and provide support for network connectivity issues, as well as working as a liaison for carriers and other information technology (IT) technicians.
RESPONSIBILITIES
- Responsible for managing very complex and/or high risk programs; supervises assigned staff; performs business
development activities; performs additional duties as assigned.
- Prepares and maintains the program integrated schedule and budget.
The TekSynap FDIC employees currently support roles as:
- Project Managers
- Business Analysts
- Tester/Quality Analysts
- Developers
- Training Specialists
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RESPONSIBILITIES
- Evaluates firewall change requests and assesses organizational risk.
- Assists with implementation of countermeasures or mitigating controls.
- Assists in conducting regular audits to ensure that systems are being operated securely, and information systems security...
The TekSynap Senate ITSC V contract employees are currently supporting roles as:
Program Manager
Lead System Consultant
RESPONSIBILITIES
- Maintains supplied software packages for internal users as required.
- Analyzes new hardware to determine its need or application in the existing or proposed system.
- Respond to all written requests to the SLES resource within two hours and respond to all calls immediately.
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The goal of this Task Order is to provide the Government with information technology support services to maintain and sustain the TIMS application. This Task Order will encompass both support of existing applications and development of new, or enhancement of, existing applications.BSEE requires a broad range of information technology application development and integration services to maintain the existing inventory of TIMS applications and provide services to identify, design, develop, and deploy IT solutions that meet BSB business requirements and needs. All solutions must optimize the use of the existing IT...
RESPONSIBILITIES
- Provide DoD Information Technology Portfolio Repository (DITPR) and eMASS registration guidance to system owners. Cyber scorecard experience.
- Experience running ACAS scans, SCAP scans and manually going through STIG checklists.
- Very strong technical understanding of Windows and Linux platforms.
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