Welcome to the TekSynap careers page! At TekSynap, we are Doing IT Different! Our mission is to challenge norms, redefine innovation, and create unique solutions that transform the technology landscape. We embrace the mission in order to inspire change and deliver unparalleled value to our clients and partners.
After applying, you can expect to hear from an employment manager within 48 hours. If you are considered for a position, an initial interview will be requested. During the conversation, the employment manager will review your background, qualifications, TekSynap benefits and answer your questions. Most roles also involve at least one additional conversation with the hiring manager.
Are you a current employee? Visit our internal portal via TekJobs.
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RESPONSIBILITIES
The Senior
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The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. The ability to interface well with customers at various levels of seniority in a variety of different fields is essential to...
This position is in support of Defense Logistics Agency (DLA). DLA is an agency of the Department of Defense. DLA Information Operations, Enterprise Infrastructure Services (EIS), Information Operations Enterprise Enclave (IOEE), Information Operations Secure Enterprise Enclave (IOSEE) located enterprise wide at multiple DLA locations. This position is intended to support the Enterprise Telecommunications Network and Cloud functions by exercising skills and expertise in telecom engineering and operational support of current and new technologies.
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Coordinates with the KO and COR in making decisions impacting the overall contract to include management, staffing, and operational approach.
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Responsible for TekSynap’s overall operational approach, delegation of responsibilities, and ensuring the terms of the PWS are fully executed.
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- Responsible for overseeing, coordinating, and tracking all tasks and deliverables related to Common Support, Army Ports, Protocols, and Services (PPS) Management, DoDIN-A Change Advisory Board, DODIN-A Operations Compliance, Operations Cyberspace Tasking Order Analysis, Operations Endpoint Security, DODIN-A Operations Proactive Sensor Management Industry Engagement, and IT Service Design, Delivery, Improvement.
- Responsible for all aspects of the...
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- Ensures compliance with current and emerging RMF requirements for all capabilities and services.
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Risk Management Framework (RMF) is a DoD-mandated process for all systems, capabilities, services, network devices, and emerging capabilities operating on the DoDIN.
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Use established Government guidelines and reporting...
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- Provide senior systems administrators and support to all incident escalation tickets that are unable to be resolved by Tier 1 personnel.
- Responsible for daily operations and health of the DFC infrastructure.
- Ensure the availability of the DFC network and all systems and services.
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- Candidate must be willing to deploy as a team, or individually, and must have the capability to travel to CONUS locations, no less than 30 weeks out of a calendar year to all DLA sites requiring physical inventories.
- Coordinate all travel, including flights, rental cars, hotels, etc. in a reliable and responsible manner that ensures proper...
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- Support IT system and service requirements on multiple classification enclaves up to TS/SCI levels as well as coalition and mission partner environment (MPE) enclaves
- Advanced troubleshooting of operating system and application faults at an organizational/enterprise level.
- In-depth understanding of Windows...
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Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
Monitors and reviews strategies, doctrine,...
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- Evaluate, develop, and deliver technical input to the systems engineering process
- Develop technical documentation, network/system architecture, and network/system design documentation
- Interact with the Government regarding Network Engineering...
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- Evaluate, develop, and deliver technical input to the systems engineering process
- Develop technical documentation, system architecture, and system design documentation
- Interact with the Government regarding Systems Engineering technical considerations and associated problems, issues, or conflicts
- Oversee the technical...
BOEM and BSEE are responsible for managing the nation’s offshore energy, minerals, and natural resources on the Federal Outer Continental Shelf (OCS). BSEE promotes safety, protects the environment, and conserves resources offshore through vigorous regulatory oversight and enforcement. BOEM manages the responsible exploration and development of offshore energy and marine mineral resources on the OCS. OCS production accounts for about 18 percent of domestic crude oil and four percent of domestic natural gas supply.
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- Provides all activities related to the administration of computerized databases.
- Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function.
- Designs, creates, and maintains databases in a client/server...
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- Providing oversight for and have overall accountability of the USAF Base Infrastructure Modernization (BIM) Task Order.
- Serve as the main POC for all Contractor personnel.
- Have a technical background that facilitates understanding of USG technical requirements and communication with the BIM...
